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Description
Join a company that fosters career growth through formal job training and strategic leadership development programs. The amazing career opportunities at Hunter Communications are fueled by our rapidly expanding, state-of-the-art fiber internet and world-class customer service.
At Hunter Communications, all employees are offered a rich benefit package including medical, dental, vision, disability coverage, life insurance, and an employee assistance program. We offer very generous vacation, sick, and holiday time off, a 401k program with a generous employer match, and numerous bonus opportunities.
This position is hybrid working a combination of remote and in our Eugene office and will be responsible for directly working with customers who express an interest in learning more about, or connecting to, our residential services. You will be responsible for working in several systems including, but not limited to: SalesForce, Rev.io, and Google Suite. You will be responsible for answering inbound sales calls, taking orders, making sales from our website, rescheduling customers, scheduling installation, maintaining customer activity data, and making any adjustments as required.
The ideal candidate is self-directed, motivated, and a relationship focused individual who enjoys meeting new people and quickly establishing rapport. They understand the value of intentional company culture, resonates with our core values and mission statement, and is eager to work with people over the phone helping to provide them internet and phone solutions. You aren’t afraid to ask questions to understand customer needs and if/how our products might work for them. Your peers describe you as highly motivated and curious.
Job Duties
Requirements
At Hunter Communications, we have rare and exceptional team collaboration. There is high-trust, autonomy, empowerment, and a strong desire to see the value each unique person brings to the team and support their development at this job and their next. We’re looking for someone who can help us be better together, with strengths like:
Benefits
This is a full-time position, with working hours from 9:00am to 6:00pm Tuesday through Saturday.
The benefits offered include:
Compensation
The salary for this position starts at $40,000 annual. We also have a generous commission plan for each sale that is made.
Hunter Communications provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Full Time
$48k-61k (estimate)
01/06/2023
08/22/2024
huntercomm.net
NAZARETH, PA
50 - 100
2002
Private
$10M - $50M
Hunter Communication engages in providing satellite bandwidth and teleport solutions.
The job skills required for Customer Account Specialist include Customer Service, Leadership, Problem Solving, CRM, Salesforce, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Specialist positions, which can be used as a reference in future career path planning. As a Customer Account Specialist, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Specialist. You can explore the career advancement for a Customer Account Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Specialist job description and responsibilities
Build and develop relationships with customers to ensure continued partnership.
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Respond to customers with a sense of urgency to provide an excellent customer experience.
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Sometimes referred to as a customer or client account specialist, these sales professionals help to maximize profits by maintaining strong relationships with existing customers and working to land new ones.
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Customer relations specialists update customer accounts on the database, recording their transactions accurately, and posting their payments timely.
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The duties of an account specialist are to serve customers by completing enrollments and conversion mailings, responding to requests, resolving complaints, and maintaining quality service.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Specialist jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
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Client Account specialists must also set up and create archives for client records.
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As such, customer account specialist are expected to provide first-class service to their customers.
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Manage endorsement requests and change requests from customers.
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Ultimately, a top-notch key account specialist should have good numerical skills, pay attention to detail, and possess problem-solving skills.
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Step 3: View the best colleges and universities for Customer Account Specialist.