Position Summary

Greets members, guests, patients; answers telephone, schedules appointment, post charges and payments received, and perform related clerical duties.

Primary Position Responsibilities

Greets patients, members and visitors (in-person or via telephone) in a friendly, professional and courteous manner.

Registers guests to the Wellness Center by following the designated procedures.

Oversees required paperwork for new member registration and updates the existing information in a neat, thorough, and legible manner.

Executes financial End of Day report and monetary reconciliation.

Communicates with coworkers to ensure smooth daily operations.

Work Contact Group (Internal / External)

Wellness Center personnel, nurses, therapists, patients, members, visitors and other allied health professionals.

Reporting Relationships

Reports to (position) :

Assistant Director Health and Wellness Center

Supervises (position(s) :

None

Qualifications

Minimum Education : Required :

Required :

High School Diploma or Equivalent.

Preferred : None

None

Minimum Years of Experience (Amount, Type and Variation) :

Required :

At least 1 year member service experience.

Preferred :

2 years member service / reception experience.

License, Registry or Certification :

Required :

CPR / AED (or must be obtained within six months of hire date)

Preferred :

First Aid certification

Knowledge, Skills and / or Abilities :

Required :

Preferred :

Basic fitness knowledge.

PI242277267

Last updated : 2024-06-15