5 Call center coordinator Jobs in Huntersville, NC
Huntersville Ford is Hiring a Call center coordinator Near Huntersville, NC
Huntersville Ford is looking for a full time Business Development / Customer Service Representative to add to our growing team.
We are a locally owned and operated dealership located in the southern end of the Lake Norman Area. Our community trusts us, and our commitment to excellent customer service keeps our neighbors coming back.
What we offer :
- Free Health Insurance option Available
- Dental, and Vision Insurance Available
- Short and Long Term Disability Insurance
- 401k options available
- Paid Vacations and Holiday Pay
- Employee appreciation celebrations
- Career advancement opportunities, promote from within
- Employee Discounts on products and services
- Family owned and operated
- Long term job security
Responsibilities
- Answer customer calls and schedule appointments for the sales department
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Follow up with leads that are not ready to make an appointment or no-show
- Utilize CRM tracking system daily
Qualifications
- At least one previous role based in customer service experience a plus
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Last updated : 2024-06-27
Job Summary
Full Time
$35k-45k (estimate)
06/29/2024
09/26/2024
huntersvilleford.dealerconnection.com
Huntersville, NC
<25
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The job skills required for Call center coordinator include Customer Service, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center coordinator positions, which can be used as a reference in future career path planning. As a Call center coordinator, it can be promoted into senior positions as a Contact Center Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center coordinator. You can explore the career advancement for a Call center coordinator below and select your interested title to get hiring information.
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