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Description
Summary :
Under general supervision, a Dispute Specialist 1 researches and resolves disputed transactions daily, including fraud and non-fraud transactions, rejected transactions originating from use of a debit or credit card or an electronic payment (ACH, Zelle, Bill Pay).
Initiates appropriate action to resolve disputes, ensuring potential financial risk to Huntington in mitigated, utilizing available resources and minimizing any negative impact on the customer experience.
Relies on instructions and pre-established guidelines to perform the functions of the job. This position is typically cross trained to perform various functions in the area.
Duties & Responsibilities :
Provide thorough documentation including a clear audit trail of actions taken
This is a hybrid role. Must be located near either 5555 Cleveland Ave Columbus, Ohio or 11100 Wayzata, Minnetonka, MN.
Basic Qualifications :
Preferred Qualifications :
Exempt Status : (Yes not eligible for overtime pay) ( No eligible for overtime pay)
Workplace Type : Hybrid
Hybrid
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Agency Statement : Huntington does not accept solicitation from Third Party Recruiters for any position
This employer will not sponsor applicants for the following work visas : F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker.
Applicants must be currently authorized to work in the United States on a full-time basis.
Last updated : 2024-06-19
Full Time
Banking
$43k-53k (estimate)
06/20/2024
06/27/2024
huntington.com
COLUMBUS, OH
15,000 - 50,000
1866
Public
STEPHEN D STEINOUR
$5B - $10B
Banking
Huntington Bancshares is a financial holding company of banks that provides commercial, small businessand banking services.
The job skills required for Dispute specialist include Credit Card, Customer Service, Written Communication, Microsoft Word, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispute specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispute specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispute specialist positions, which can be used as a reference in future career path planning. As a Dispute specialist, it can be promoted into senior positions as an Appeal Resolution Senior Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispute specialist. You can explore the career advancement for a Dispute specialist below and select your interested title to get hiring information.