Responsible for maintaining a line of communication between individuals in the waiting rooms and in the clinical areas within Emergency Services. Provide support and crisis management in trauma situations for families and patients. Provides clinical personnel and other emergency care center staff with support and opportunities for stress management.

Education required: High School diploma/GED

Education preferred: Associates degree or certification. Advanced studies in humanity, psychology, social work or equivalent.

License, certification and/or registration: Must be certified in BLS for Healthcare Providers. BLS for Healthcare Providers must be obtained in the orientation. Will consider experience in lieu of degree or certification.

Experience: Prior related experience required

Additional skills/abilities: Must have excellent communication skills with the ability to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly. Must be knowledgeable of general office equipment.

Highlights of our hospitals

Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report . With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to theU.S. Armys Partnership for Your Success (PaYS) program.Ask us about incentives and additional opportunities.

Huntsville Hospital Benefits:

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Learn more about Huntsville Hospital Health System:

• Careers : https://careers.hhsys.org/careers-home
• Benefits : https://careers.hhsys.org/us/en/benefits
• Education & Professional Development : https://www.huntsvillehospital.org/education
• Life In Huntsville : https://www.huntsvillehospital.org/about-huntsville-al