Essential Duties and Responsibilities:

• Monitors the day-to-day operation of the operational departments; ensuring departmental and park goals are achieved.
• Provides supervision, training, development, and evaluation for seasonal leadership and teams.
• Ensures teams are proactively Guest Friendly and that Guest first standards and followed and enforced.
• Handles Guest concerns and responds to Guest comments.
• Ensures that all park areas, including to but not limited to: restrooms, flower beds, designated smoking areas, and patios maintain a standard of excellence for cleanliness throughout the season.
• Motivates teams to provide fast service striving to consistently achieve each ride's hourly offered throughput.
• Ensures compliance with all safety standards.
• Ensures all training requirements and testing procedures are adhered as set forth by Six Flags policies and procedures.
• Maintains and updates ride standard operating procedures and training materials.
• Works closely with Maintenance to ensure the park is ready for park opening, minimize ride downtime, and maximize safety and rider throughput on all rides.
• Assists with budget preparation, monitoring, and forecasting.
• Serves as Department Duty Manager and Park Duty Manager.
• Assigned to another department within the Operations Division during the Water Park off-season to provide support to Six Flags Over Texas during Fright Fest and Holiday in the Park.
• Performs other tasks and duties as assigned.

The Ideal Candidate Must Possess:

• Minimum of two years supervisory experience in a water park or aquatics facility.
• Excellent administrative skills, including organization, budget control, and time management skills.
• Strong communication skills, computer proficiency, creative thinker, problem solver.
• Ability to handle multiple situations simultaneously and meet deadlines in an efficient manner.
• Excellent motivational, leadership, and team-building skills.
• Must be a certified Ellis & Associates Lifeguard Instructor.
• Ability to stand for extended periods of time, walk the park as needed, and work outside in varying weather conditions.
• Valid driver's license and good driving record.
• High school diploma required, and some college preferred.

Reports to:

Operations Manager