Description

• Act with a sense of urgency and accountability to satisfy the customer by fully identifying customer issues and offering timely and quality solutions.
• Ensure that problems relating to delivery, quality or pricing are promptly conveyed to the supplier and resolved in a timely manner.
• Process orders received from service & installation teams.
• Create, maintain, update, and reconcile purchase orders.
• Adheres to purchase order company policies & procedures.
• Place orders for departments other than service such as sheet metal, controls, HVAC, refurbishing, and installation department as needed. Support orders in inventory, purchasing, pricing, and warranty administration processes.
• Reviewing invoices for purchased commodities as required by Accounts Payable. Additional responsibilities as assigned.

• Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment. 
• Strong communication skills, verbal and written, required.
• Intermediate to advanced proficiency in Microsoft Office Suite.
• Strong organizational, time management skills.
• Flexibility to work outside normal working hours, as required.
• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
• Ability to maintain the highest level of customer service at all times.
• Demonstrated ability to making decisions, learn quickly, thinking rationally and exercising good judgment. Work effectively in diverse team environment.
• High level of professionalism and diplomacy.