HUSTLER'S TAVERN in Lewiston, NY is looking for one front of house supervisor to join our team. We are located on 800 Center Street. Our ideal candidate is a self-starter, punctual, and hard-working.

Full job description

Working Relationships

Reports to: General Manager

POSITION SUMMARY

Front of house supervisor is responsible for managing all aspects of a specific department(s) within the restaurant including the selection, development and performance management of restaurant Team Members, optimizing profits and increasing sales.

CANDIDATE PROFILE

Experience

• One year restaurant management preferred

CORE WORK ACTIVITIES

Ensuring Exceptional Quality of Food

Responsibilities and essential job functions include but are not limited to the following: • Manages all areas of the front of the house and bar including marketing and human resources, while ensuring the Company’s standards of quality, service and operations are maintained.

• Manages operations during scheduled shifts that include daily decision-making, staff support, scheduling, planning while upholding standards, product quality and cleanliness

.• Frequently interacts with guests to ensure they receive Hustler's Tavern exceptional ...service experience; follow up on any issues and complaints they may have.

• Follows the opening checklist, ensuring that the restaurant and staff are set up for an outstanding shift.
• Ensures all newly hired Team Members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable)

.• Maintains an accurate and up-to-date manpower plan of Department staffing needs.

• Prepares schedules as per corporate payroll budgets and ensures that their department is staffed for all shifts

.• Uses the recruiting process to interview hourly team members, ensuring team members hired are a fit with our restaurant standards

.• Staff, train and develop front of the house hourly team members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis.

• Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities.
• Perform liquor, wine, and beer check in to ensure proper invoicing.
• Ensure proper security procedures are in place to protect team members’, guests’ and Company assets, including security of beer walk-in, liquor room, storeroom, freezer and office.
• Prepare end of shift reports.
• Directly supervise team members, correcting behaviors as needed and providing recognition to continuously improve performance.
• Ensure great food is served to every guest through managing all team members.
• Manages inventory efficiently, accurately, and in a cost-effective manner.
• Fosters open communication with BOH and FOH staff.

Job Type: Full-time

Pay: $57,200.00 - $59,800.00 per year

Experience level:

• 1- 2 years

Restaurant type:

• Casual dining restaurant

Shift:

• 10-hour shift

Weekly day range:

• Tuesday to Saturday

Available shifts and compensation: Available shifts all days except Sundays and Mondays. Compensation is $22.00 - $23.00/hour.

About Flip Burger: Welcome to Flip Burger We are hiring Big Smiles, Great Energy, Wonderful People - We Will Teach You the REST! Our Company is growing - Flip Burger MISSION - Is to create the WOW FACTOR in all that we do, and across all our brands. OUR MANTRA - AIM FOR PERFECTION - ACHIEVE EXCELLENCE VISION - To bring our WOW FACTOR to communities across New York and the East Coast. VALUES - People (Our Team Members - Our Customers - Our Vendors) Community (We give back and contribute to our local communities) Quality (In our ingredients, Service, Facilities, Presentation) Excellence (We are always aiming higher than expected) Passion (We Love What We Do) BELIEFS - Our Customers Are Essential Our Employees Are Rock Stars Our Commitment to WOW is Non-Negotiable To Be the Positive Energy in Someone's Day

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