7 Customer Service Rep - FT Days Jobs in Hutchinson, KS
Hutchinson Regional Healthcare System is Hiring a Customer Service Rep - FT Days Near Hutchinson, KS
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
- Assist clients of all ages in successfully accessing mental health services and other community resources.
- Schedule and reschedule intakes, crisis screens, medication evaluations, psychological testing and competency evaluations with qualified HMHC staff.
- Complete incoming referrals on the phone and in person.
- Complete all required documentation in a timely and accurate.
- Maintain walk-in clinic referral list.
- Manage waiting lists for all clinical and medical staff, effectively backfill cancelled appointments via the waiting lists.
- Maintain database for tracking outcomes related to access data, volumes of services, etc.
- Schedule subsequent appointments based on level of care assignment.
- Collect cash, make change and balance cash drawer.
- Other duties as assigned.
- Moderate to strong skill level in using software such as Excel, Word, PowerPoint, etc.
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- Integrity:
- A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
- The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System.
- Compassion:
- A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
- Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
- Accountability:
- Demonstrated track record of ownership of situations, projects and issues.
- Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
- Respect:
- Demonstrated ability to collaborate with a diverse population.
- Treat all internal and external customers with a positive, proactive service orientation.
- Excellence:
- Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.
- Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
- Demonstrated ability to manage and provide coaching and leadership on complex projects.
- Must be able to lead and/or facilitate process improvement.
- High School diploma or equivalent training and experience.
- General office experience.
- Previous customer service.
- Three to five years medical front office experience and computer training.
- Special training as a receptionist or at a reservation center.
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Job Summary
Full Time
Skilled Nursing Services & Residential Care
$43k-54k (estimate)
06/16/2024
08/21/2024
hutchregional.com
HUTCHINSON, KS
200 - 500
1975
$10M - $50M
Skilled Nursing Services & Residential Care
Related Companies
About Hutchinson Regional Healthcare System
The Hutchinson Regional Healthcare System is an integrated healthcare organization which serves a wide geographical area in South-Central Kansas. The Systems members include: Hutchinson Regional Medical Center (a not-for-profit, 199-licensed bed, Joint Commission accredited, acute care hospital), Hospice and HomeCare of Reno County, Horizons Mental Health Center, Health-E-Quip (a durable medical equipment company), and the Hutchinson Regional Medical Foundation. Hutchinson Regional Medical Center has a number of partners and specialty services, including The Heart & Vascular Center, Chalmers C...ancer Treatment Center, The Birthing Center, Sleep Diagnostic Center, and Wound Care and Hyperbaric Center. HRHS is proud to serve the healthcare needs of more than 65,000 residents of Reno County, as well as the surrounding area. HRHS is the largest employer in Reno County.
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The job skills required for Customer Service Rep - FT Days include Customer Service, Flexibility, Leadership, Empathy, Presentation, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep - FT Days. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep - FT Days. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep - FT Days positions, which can be used as a reference in future career path planning. As a Customer Service Rep - FT Days, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep - FT Days. You can explore the career advancement for a Customer Service Rep - FT Days below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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