Medical Receptionist HVA Medical Group
About us

HVA Medical Group is a multi-specialty practice with offices in Bergen, Passaic and Morris Counties. We are visionary and patient-centric.

JOB DESCRIPTION

Responsibilities include:

1 – Greets all patients in a friendly and welcoming manner.

2 – Registers all patients in the EMR. Includes retrieval of all demographic, financial and insurance information from patients. Secures all necessary signatures on required forms.

3 – Obtains copies of patient identification and insurance identification and scans into document imaging system.

4 – Upon completion of registration, notifies the medical assistant that the patient is ready.

5 – Demonstrates effective communication skills with patients, visitors, co-workers and physicians in accordance with Service Excellence standards.

6 – Demonstrates appropriate and courteous telephone etiquette during telephone exchanges. Relays essential phone messages. Contacts physicians’ offices to exchange and gather information regarding patients.

7 – Schedules patients for appointments with the doctor and for testing as necessary.

8 – Preauthorizes testing and procedures as ordered by the doctor for the patient.

9 – Distributes incoming faxes and handles outgoing faxes.

10 – Performs all other duties as assigned.

11 - Fluent in Spanish a plus

Qualifications
- Medical administrative support experience
- Patient service background
- Office experience, especially in a medical setting
- Proficiency in front desk duties
- Familiarity with EMR systems like Epic and eClinicalWorks
- Knowledge of HIPAA regulations
- Strong communication skills, including Spanish proficiency
- Excellent phone etiquette
- Understanding of medical terminology and records

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Endocrinology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• medical office: 3 years (Required)

Language:

• English (Required)

Ability to Relocate:

• Pompton Plains, NJ 07444: Relocate before starting work (Required)

Work Location: In person