9 Concierge / Front Desk Jobs in Islamorada, FL
HVMG - Hospitality Ventures Management Group is Hiring a Concierge / Front Desk Near Islamorada, FL
LOOKING FOR SOMEONE WITH OPEN AVAILABILITY AND GREAT CUSTOMER SERVICE SKILLS!!!ESSENTIAL FUNCTIONS:(include the following. Other duties may be assigned.)
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Thank guests with genuine appreciation and provide a fond farewell.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Set up and tend to Food and Beverage offerings.
- Break down food displays and thoroughly clean working areas.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible.
- Address guests' service needs in a professional, positive, and timely manner.
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific process
- Supply guests/residents with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
- Contact appropriate individuals or departments (e.g., Bellperson, Front Desk, Housekeeping, Engineering, and Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems.
- Respond to special requests from guests/residents with unique needs.
- Remain organized.
- Thrive in a more individual work environment.
- Gather, summarize, and utilize information about the property and the surrounding area amenities, including special events and activities.
- Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
- Up to three months of customer service and or food and beverage experience or training.
- Career development
- Marriott Travel Discounts
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability
- Long-Term Disability
- Life Insurance
- 401k - 4% Match
- Paid Vacation Days / Paid Sick Days
Job Summary
Full Time
Accommodations
$29k-38k (estimate)
06/21/2024
07/18/2024
hvmg.com
ATLANTA, GA
200 - 500
2000
Private
BRAD STURGEON
$200M - $500M
Accommodations
Related Companies
The following is the career advancement route for Concierge / Front Desk positions, which can be used as a reference in future career path planning. As a Concierge / Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge / Front Desk. You can explore the career advancement for a Concierge / Front Desk below and select your interested title to get hiring information.
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