Our client, a leading international freight forwarder & customs broker is seeking a Customs Specialist Entry Writer to process data/documents for both ocean & air import shipments. This position is based in Chicago, Illinois and offers competitive salary and generous benefits.

Education and/or Work Experience Requirements:

• At least 1 year import experience including customs brokerage
• Experience using CargoWise is highly desirable.
• Intermediate proficiency in Microsoft Excel.
• Active collaboration with colleagues, subordinates, and supervisors.
• The ability to understand and follow SOPs and operational policies/procedures

Responsibilities:

• Process data/documents for import air & ocean shipments.
• Coordinate with vendors and carriers to provide timely and exemplary service to clients and partners.
• Handle and maintain accuracy of all related documents, monitor status of shipments, and keep clients informed.
• Proactively handle any challenges that arises on the day-to-day operations, promoting positive results.
• Provide rate quotes as requested by our clients and partners.
• Obtain and negotiate competitive rates from vendors to increase profit.
• Handling shipments from A-Z and adhere to all company policies and guidelines such as attendance requirements and code of conduct.