75 Assistant Front Office Manager Jobs in Chicago, IL
Hyatt Hotels is Hiring an Assistant Front Office Manager Near Chicago, IL
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright
We are committed to providing you with:
- An exceptional benefit plan for associates & family members including Medical, Dental, Vision, Short Term and Long Term Disability, Life Insurance, Flexible Spending Account
- 401K matching program
- Discounts with our Crescent managed properties in North America for you & your family members along with Hyatt Branded Hotel Associate Discounts
- Employee Assistance Program
- Answer guest questions and offer information and assistance.
- Answer telephones.
- Check guests in and out.
- Communicate with other departments to fulfill guest needs.
- Maintain work area neat and organized.
- Monitor reservations made and house count.
- Monitor status of guest accounts.
- Report all unsafe conditions immediately.
- Update information in the computer systems as needed (i.e., post charges).
- Act as Manager-On-Duty when assigned.
- Answer complaints and concerns that occur during shifts. If unable to handle, contact department manager or MOD.
- Complete other duties as assigned by supervisor to include cross training.
- Verify all shift work and deposits.
- Assist in the training and development of new Front Desk Clerks.
- Attend all mandatory meetings.
- Call other hotels in area for room status.
- Follow checklist for required duties and timelines.
- Read, pass on log and communicate with previous shift.
- Run reports and complete them, i.e., high balance, cash basis, etc.
- Other duties as assigned by Supervisor.
- Prior cash handling experience necessary.
- High School graduate or G.E.D. equivalent.
- Ability to communicate effectively with the public and other employees.
- Read, write and speak English fluently.
- Six months Front Desk experience.
- Minimum of 2 years previous hotel front office or guest services experience.
- Extensive knowledge of all hotel departments.
- Excellent guest service, organization and problem solving skills.
- Ability to multi task and work in a fast paced environment.
- Knowledge of computer programs utilized in property management
- Ability to work a flexible schedule to include weekends and holidays.
- No employee will pose a direct threat to the health/safety of self or others.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
QualificationsHotel Experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Job Summary
Full Time
Accommodations
$44k-60k (estimate)
06/21/2024
07/18/2024
hyatt.com
CHICAGO, IL
>50,000
1957
Public
MARK S HOPLAMAZIAN
$1B - $3B
Accommodations
Related Companies
About Hyatt Hotels
Hyatt is an Illinois-based multinational hospitality company that manages and franchises luxury hotels and resorts offering services such as lodging and event management.
If you are interested in becoming an Assistant Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Front Office Manager job description and responsibilities
Prioritize and delegate daily work responsibilities to front desk staff.
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Train and guide front desk staffs to provide quality customer services.
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Assistant Front Office Managers monitor front desk operations and supervise front office employees.
03/23/2022: Savannah, GA
The Assistant Front Office Manager oversee various tasks to ensure the smooth operations of a hotel or physicians front desk area.
01/24/2022: Rockford, IL
Assistant Store Managers complete management and organizational tasks that support the efficiency of a store operation and promote a great shopping experience for store patrons.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Front Office Manager jobs
Aspiring applicants should know that it will be part of their task to explain all hotel policies and pricing to front office staff once hired as a Assistant Front Office Manager.
04/08/2022: Nashville, TN
Keep browsing and reading to learn more about some task and responsibilities as an assistant front office manager.
01/19/2022: San Bernardino, CA
Gain relevant office management experience.
02/24/2022: San Diego, CA
Become proficient with Microsoft Outlook, Excel and Word.
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Candidates who has a superior attention to detail whp can contribute organizational and communication skills to support the smooth and efficient functioning of an office can be an edge when applying for Assistant Front Office Manager role.
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Step 3: View the best colleges and universities for Assistant Front Office Manager.
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