46 Assistant General Manager Jobs in Waltham, MA
SORT BY
H
F
G
H
H
H
C
C
W
F
F
G
D
D
T
m
D
D
M
M
P
M
C
D
O
D
Assistant General Manager
$134k-159k (estimate)
Full Time | Accommodations
1 Week Ago
Hyatt Hotels is Hiring an Assistant General Manager Near Waltham, MA
About UsAt Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, your strengths will be appreciated, and a place where each of us can truly be ourselves. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.
The Ideal Candidate for this PositionAs the Assistant General Manager, you will be responsible for providing oversight and staff management, for all functions within the hotel Operations departments, including Front Office, Housekeeping, and Engineering/Maintenance. You will strive to continually improve guest and employee satisfaction, and to maximize the financial performance of the department, while ensuring that standards and procedures are consistently being followed.
Your specific duties in this role will include:
Specific qualifications for the role include:
We know that life gets in the way, and YOU deserve to recharge. Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!
EXCITING EXTRAS On Demand Pay - Why wait for pay day – get your pay when you need it 24/7.
Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.
401k Plan - Nobody wants to work forever, start planning for your future now.
Hotel Discounts - It’s one of the biggest industry perks.
Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.
For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com .
EOE/M/F/D/V
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
The Ideal Candidate for this PositionAs the Assistant General Manager, you will be responsible for providing oversight and staff management, for all functions within the hotel Operations departments, including Front Office, Housekeeping, and Engineering/Maintenance. You will strive to continually improve guest and employee satisfaction, and to maximize the financial performance of the department, while ensuring that standards and procedures are consistently being followed.
Your specific duties in this role will include:
- Creating and nurturing a work environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service
- Examining employee and guest satisfaction results, and developing game plans to attack need areas while expanding on areas of strength
- Publishing all guest satisfaction results in a timely fashion, including all guest satisfaction forms, comment cards. and guest letters
- Providing excellent customer service by being readily available to and approachable for all guests
- Addressing guest concerns in a proactive manner
- Ensuring that all team members meet or exceed all hospitality requirements
- Assisting in performing required annual Quality audit with GM
- Ensuring that a viable key control program is in place
- Reviewing financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement
- Interviewing candidates and assisting in making hiring decisions
- Ensuring that orientations for new team members are thorough and completed in a timely fashion
Specific qualifications for the role include:
- High school diploma or GED; Associate’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, a plus
- 4 years experience (2 years with an Associate’s degree) in the guest services, front desk, housekeeping, or related professional area
- Experience in implementing payroll and inventory cost controls
- Staff management experience, a plus
- You must be able to pass a thorough background check
We know that life gets in the way, and YOU deserve to recharge. Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!
EXCITING EXTRAS On Demand Pay - Why wait for pay day – get your pay when you need it 24/7.
Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.
401k Plan - Nobody wants to work forever, start planning for your future now.
Hotel Discounts - It’s one of the biggest industry perks.
Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews.
For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com .
EOE/M/F/D/V
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Accommodations
SALARY
$134k-159k (estimate)
POST DATE
06/21/2024
EXPIRATION DATE
07/16/2024
WEBSITE
hyatt.com
HEADQUARTERS
CHICAGO, IL
SIZE
>50,000
FOUNDED
1957
TYPE
Public
CEO
MARK S HOPLAMAZIAN
REVENUE
$1B - $3B
INDUSTRY
Accommodations
Related Companies
About Hyatt Hotels
Hyatt is an Illinois-based multinational hospitality company that manages and franchises luxury hotels and resorts offering services such as lodging and event management.
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
