We are in search of a highly talented and motivated Assistant General Manager to join Prestige Hospitality Group and be responsible for the successful operations needed for a hotel. Come join the brand new, modern Hyatt Place Asheville Airport scheduled to open this fall. You must be proficient at managing the ongoing operations of the hotel. This role will be critical with assisting the General Manager in creating and maintain a positive, proactive and reactive culture in the hotel.

Job Purpose: To maintain the rooms, front office, engineering and security departments of the hotel, maintaining established revenue, cost and quality standards. To act as liaison between General Manager and department managers. To meet or exceed hotel budget, guest satisfaction guidelines and franchisee expectations.

Job Responsibilities:
Oversees development of innovative programs that result in an increased level of guest satisfaction and operational excellence. Receives and responds to guest complaints in a timely manner.

Ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met.

Generate an atmosphere that provides security and safety for all internal and external guests.

Establish and maintain cost control systems for all rooms-related inventories. Participate in the development of short term and long term financial and operational plans for the hotel.

Supervise an ongoing maintenance program, which includes the internal and external areas of the hotel. Readily meets all financial obligations and safety regulations.

Monitor and maintain the property specific cleanliness guidelines.

Oversee transient & package advertising opportunities and ensures hotel participation in brand specific programs.

Ensure high associate morale by rewarding team members who meet or exceed guest expectations.

Oversee implementation and development of all training programs.

Maintain compliance with all local, state and federal laws and regulations, directly involved with all hiring and disciplinary decisions.

Other duties as assigned.

Job Skills:
Computer skills including word processing, spreadsheets & familiarity with brand specific Property Mgmt. Systems.

Excellent communication, presentation and listening skills.

Ability to read and interpret business records and statistical reports.

Ability to use mathematical skills to interpret financial information and prepare budgets.

Ability to analyze and interpret policies established by administrators.

Ability to make decisions based on production reports and similar facts, your own experience, and opinion.

Job Qualifications:
Bachelor’s Degree in Hotel Management, Business or related field

Experience

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Hotel management: 1 year (Required)
• Hospitality: 1 year (Required)

Work Location: In person