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Green Grass Landscape Contractors L
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Sage Dental
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Charleston Harbor Resort and Marina
Mount Pleasant, SC | Full Time
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Charleston Harbor Resort and Marina
Mount Pleasant, SC | Full Time
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Front Office Manager
Hyatt Place Mt Pleasant Mount Pleasant, SC
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$60k-82k (estimate)
Full Time 1 Day Ago
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Hyatt Place Mt Pleasant is Hiring a Front Office Manager Near Mount Pleasant, SC

Job Description

Job Description

Raines Co. - Your Future is Now

Position Summary: The Front Office Manager is responsible for directly supervising all front office personnel and ensuring proper completion of all front office duties.

We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Essential Functions

  • Participates in the selection of front office personnel
  • Trains, cross trains, and retains front office personnel
  • Schedule the front office staff in accordance with budget guidelines and through the direction of the GM
  • Supervises workloads during shifts
  • Maintains working relationships and communicates with all departments
  • Maintains master level key control
  • Verifies that accurate rooms status information is maintained and properly communicated
  • Resolves guest related problems quickly, efficiently and courteously
  • Enforces all cash handling and credit policies
  • Conducts regularly schedule meetings of front office personnel
  • Conducts regular audits of Brand standards and makes sure they conform to QA specifications
  • Maintain and uphold standards of brand and/or HP Hotels to the highest level
  • Maintain accounts receivables so as not to exceed 90 days and responsibility of all cash accounts on property

Qualifications

  • Minimum two years of progressive experience in hotels required.
  • Proficient in Microsoft Office or similar computer applications
  • Prior supervisory experience required
  • Experience with brand or property specific PMS, M3, Efficenter, and other Hyatt hotel related systems preferred
  • Must possess a valid driver's license and reliable transportation and the ability to run off-property errands with minimal notice
  • Must speak English fluently, Spanish helpful 
  • Must have excellent written and oral communication skills
  • Mathematical skills include basic math, percentages and variances. Problem solving, reasoning, supervising and motivating.
  • Ability to multi-task and interact with people under pressure.

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

Job Summary

JOB TYPE

Full Time

SALARY

$60k-82k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

07/10/2024

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Hyatt Place Mt Pleasant
Part Time
$26k-35k (estimate)
8 Months Ago

The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.

Charleston Harbor Resort and Marina
Full Time
$47k-66k (estimate)
4 Months Ago
LowCountry Kids Pediatric Dentistry LLC
Part Time | Full Time
$39k-49k (estimate)
1 Week Ago

If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Manager job description and responsibilities

Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.

01/10/2022: Modesto, CA

Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi

02/14/2022: Saint Cloud, MN

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

01/07/2022: Helena, MT

The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.

01/29/2022: Manchester, NH

Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.

12/23/2021: Cedar Rapids, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Manager jobs

According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.

02/19/2022: Knoxville, TN

New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.

01/26/2022: Pascagoula, MS

Someone who wants to become a front office manager will need both office and people skills.

01/26/2022: Parkersburg, WV

Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.

01/25/2022: Juneau, AK

Someone who wants to become a front office manager will need both office and people skills.

02/27/2022: Mesa, AZ

Step 3: View the best colleges and universities for Front Office Manager.

Butler University
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