134 Assistant Front Office Manager Jobs in New York, NY
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Hyatt Place is Hiring an Assistant Front Office Manager Near New York, NY
HOTEL VALUES: This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance.
While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guest, co-workers, and managers. The hotel believes in a culture where team members help each other and work together in an environment where the most important task is providing exceptional service to guests, at all times.
As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job.
- JOB DUTIES:
- Assist the Front Office Manager in setting up the Front Office training tools, standards and procedures, and training plans as a guideline for the Front Office Operation.
- To assist the Front Office Manager in supervising, organizing, directing, and coordinating, the staff and activities of the Front Office.
- Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.
- Ensure regular and VIP Guests are recognized and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
- Conduct daily inspections and assist in maintaining proper protocols. Ensure that Front Office Agents perform their daily duties according to required standards.
- Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork.
- Ensure Team Members have current knowledge of hotel products, services, pricing, and policies, as well as knowledge of the local area, and area.
- Motivate and celebrate Team Member Success.
- Maintain procedures for security of guests, hotel property, and emergency procedures.
- Analyze, generate reports and communicate information to employees and appropriate departments.
- Assist in achieving budgeted revenues and expenses and maximize profitability related to the rooms department. Investigate deviations from budget and take immediate corrective action.
- Authorize the acceptance of credit cards, cash paid-outs, and refunds based on established procedures.
- Monitor and control guests’ credit status to ensure that payment is collectible and received on time. Perform a regular follow-up for pending payments to ensure that they are collected.
- Have Knowledge of hotel property, amenities, area attractions, and transportation.
- Fulfill Manager on Duty shifts if required.
- Provide a professional image at all times through appearance and dress.
- JOB REQUIREMENTS:
- Previous experience in a similar position in a hotel or a minimum of 1 year of supervisory experience in a hotel.
- Scheduling flexibility
- Strong organizational and communication skills
- Strong computer skills
- Excellent interpersonal skills
- Ability to effectively multi-task and work under pressure
- Able to effectively resolve conflicts
- Compensation: $62,400-$64,000
Job Summary
Full Time
$44k-61k (estimate)
08/25/2024
08/31/2024
cc-smg.com
Phoenix, MD
<25
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Front Office Manager job description and responsibilities
Prioritize and delegate daily work responsibilities to front desk staff.
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Train and guide front desk staffs to provide quality customer services.
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Assistant Front Office Managers monitor front desk operations and supervise front office employees.
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The Assistant Front Office Manager oversee various tasks to ensure the smooth operations of a hotel or physicians front desk area.
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Assistant Store Managers complete management and organizational tasks that support the efficiency of a store operation and promote a great shopping experience for store patrons.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Front Office Manager jobs
Aspiring applicants should know that it will be part of their task to explain all hotel policies and pricing to front office staff once hired as a Assistant Front Office Manager.
04/08/2022: Nashville, TN
Keep browsing and reading to learn more about some task and responsibilities as an assistant front office manager.
01/19/2022: San Bernardino, CA
Gain relevant office management experience.
02/24/2022: San Diego, CA
Become proficient with Microsoft Outlook, Excel and Word.
03/17/2022: Saginaw, MI
Candidates who has a superior attention to detail whp can contribute organizational and communication skills to support the smooth and efficient functioning of an office can be an edge when applying for Assistant Front Office Manager role.
01/27/2022: San Bernardino, CA
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