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AEG
Frisco, TX | Full Time
$29k-42k (estimate)
3 Days Ago
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Frisco, TX | Full Time
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Hyatt Regency Frisco - Dallas
Frisco, TX | Full Time
$91k-116k (estimate)
2 Months Ago
Pinnacle Live
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PFS - Frisco, TX
Frisco, TX | Full Time
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Legends Careers
Frisco, TX | Part Time
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The Millennium Group
Frisco, TX | Full Time
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Omni Hotels & Resorts
Frisco, TX | Other
$27k-36k (estimate)
5 Months Ago
EVENT SERVICES MANAGER
$91k-116k (estimate)
Full Time 2 Months Ago
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Hyatt Regency Frisco - Dallas is Hiring an EVENT SERVICES MANAGER Near Frisco, TX

Summary

Hyatt Regency Frisco is conveniently located 25 minutes north of Dallas with 303 guestrooms and 27,500 square feet of event space. The 18-story new-build hotel is situated in the heart of Frisco, TX at the Stonebriar Centre. Just steps from Dr. Pepper Stadium, FC Dallas / Toyota Stadium, Frisco Discovery Center, many entertainment choices and dining options.
Goal of the Event Services Manager: Effectively and proactively monitors the daily functions of the Event Services Department. This is including providing support and guidance to the banquet team and the Event Set-Up team. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.
The Event Services Manager Responsibilities may include:
  • Supports and Manages the Events Department while working closely with the Director of Operations and other hotel departments. Leadership responsibilities may also include Event Services Set Up and Banquet Beverage.
  • Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
  • Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
  • Responsible for proactively reviewing staffing and equipment needs
  • Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
  • Responsible for maintaining a high energy, positive, professional appearance
  • Responsible for developing innovative and creative décor for Banquet function space
  • Responsible for short and long term banquet functions in the front and back of the house
  • Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
  • Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
  • Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
  • Ability to develop ideas for special events and holiday functions

Why Work at Hyatt?

  • Enjoy free meals in our colleague cafeteria for every shift worked
  • Free parking on-site
  • Discounted & Complimentary hotel room nights
  • Medical, Dental, Vision Insurance (Full-Time colleagues)
  • Flexible Spending Account (Full-Time colleagues)
  • Retirement Savings Plan
  • Basic Life Insurance
  • PTO earned
  • Opportunities to work around the world with Hyatt Hotels and Resorts

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our Values: Empathy | Wellbeing | Respect | Integrity | Experimentation | Inclusion

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

  • Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
  • A true desire to understand and anticipate the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Must be proficient in general computer knowledge
  • Candidates should be extremely creative, innovative, detail oriented and organized
  • Hotel experience and a thorough understanding of all levels of banquet service
  • Previous experience as a Event Services Manager/Assistant, Event Services Captain or Event Services Supervisor required
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service

Job Summary

JOB TYPE

Full Time

SALARY

$91k-116k (estimate)

POST DATE

04/21/2023

EXPIRATION DATE

07/03/2024

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The job skills required for EVENT SERVICES MANAGER include Customer Service, Leadership, Written Communication, Coordination, Flexibility, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be an EVENT SERVICES MANAGER. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by EVENT SERVICES MANAGER. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for EVENT SERVICES MANAGER positions, which can be used as a reference in future career path planning. As an EVENT SERVICES MANAGER, it can be promoted into senior positions as a Meeting/Event Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary EVENT SERVICES MANAGER. You can explore the career advancement for an EVENT SERVICES MANAGER below and select your interested title to get hiring information.

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If you are interested in becoming a Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Services Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Services Manager job description and responsibilities

Services Manager plan, direct, and coordinate activities that help an organization run efficiently.

03/24/2022: Santa Ana, CA

Take advantage of self-service tools.

04/08/2022: Santa Maria, CA

Clearly define customer service responsibilities.

04/02/2022: Macon, GA

Organize training programs and provide skills development.

03/05/2022: Anchorage, AK

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Services Manager jobs

Share the organization's vision for the future.

03/07/2022: Pierre, SD

Establish clear performance expectations.

04/23/2022: Bridgeport, CT

Have a clear escalation pathway.

03/02/2022: Gary, IN

Use effective customer service software.

02/20/2022: Nashville, TN

Make communication a core competency.

03/18/2022: Columbus, OH

Step 3: View the best colleges and universities for Services Manager.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College
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