Summary
Starts at $20.25!
Position is focused on AM/Mid-Day shifts (10am - 6pm) | Monday - Friday
Role & Responsibilities include but are not limited to:
Front Office Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.
Front Office Control Clerks must have open availability and be able to work a flexible schedule, including mornings, evenings, weekends, and holidays.
The Hotel
Located across the street from the Phoenix Convention Center, Hyatt Regency Phoenix places downtown Phoenix at your feet. We offer 693 reimagined rooms or suites, offering a new modern residential design and oversized windows viewing the surrounding mountains and cityscape.
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
This is not you typical career opportunity. This is the Hyatt Touch.
Play
Play
00:00

• 01:58

Mute
Settings
Enter fullscreen
Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Experience and thorough understanding of Front Office Operations.
• Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Ability to stand and move throughout front office and continuously performing essential job functions.
• Ability to read, listen and communicate effectively, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.

The Benefits & Perks

• Discounted employee meals in our employee dining hall
• Discounted & Complimentary Hotel Room Nights
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition/Wellness reimbursement, up to $1,000 a year!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing
About The Hiring Process
We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Proof of eligibility to work in the United States is required, as well as a completed background check.