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Event Services - Lead (Beverage Captain) | Full-Time |$11.45/hr + TIPS
Hyatt Regency Baltimore, MD
$60k-81k (estimate)
Full Time | Accommodations 6 Days Ago
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Hyatt Regency is Hiring an Event Services - Lead (Beverage Captain) | Full-Time |$11.45/hr + TIPS Near Baltimore, MD

Organization- Hyatt Regency Baltimore Inner HarborSummaryAs a Beverage Lead, you will be responsible for overseeing all aspects of the beverage department within our establishment, ensuring exceptional service and quality to our customers. This role requires strong leadership skills, a passion for beverages, and the ability to manage inventory, staff, and customer relations effectively.
Responsibilities:
  • Beverage Menu Management: Develop and update beverage menus in coordination with management. Ensure a diverse and appealing selection of beverages including alcoholic and non-alcoholic options.
  • Inventory Control: Maintain optimal inventory levels by monitoring stock, conducting regular inventory counts for upcoming events. Minimize waste and ensure freshness of products, and responsible for the upkeep of the beverage room.
  • Staff Training and Supervision: Train beverage staff on preparation techniques, service standards, and customer engagement. Supervise staff during service hours to ensure smooth operations.
  • Quality Control: Monitor the quality of beverages served to customers and ensure adherence to recipe standards. Address any quality issues promptly.
  • Customer Service: Interact with customers to provide recommendations, receive feedback, and address any concerns or complaints related to beverages. Assist with crowd control and flow of the bar. Monitor guest beverage intake to ensure the safety of our guest and colleagues.
  • Bar Operations: Oversee bar operations including cleanliness, organization, and compliance with safety sanitation regulations. Setups and breakdown of the bars and follow opening and closing reporting procedures.
  • Required to partner with planners and managers to find the best outcome for the clients and guests alike.
We offer excellent benefits:
  • Medical, Dental and Vision Insurance after only 30 days
  • Free room nights, Discounted and Friends & Family Room Rates
  • Discounted F&B when staying at Hyatt Hotels
  • 401(k) Retirement Matching Plan (up to 4%)
  • Paid Time Off including new child leave!
  • Highly competitive salaries and incentives
  • Tuition Reimbursement
  • Training programs
  • Complimentary Employee Meals
  • Employee Stock Purchase Plan
  • Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
QualificationsQualifications:
  • Proven experience in a similar role within the food and beverage industry.
  • Strong knowledge of beverages including cocktails, wines, beers, and non-alcoholic drinks.
  • Excellent communication and interpersonal skills.
  • Leadership abilities with a focus on team motivation and development.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Attention to detail and a passion for delivering exceptional customer service.
  • Knowledge of inventory management software and POS systems.
Physical Requirements:
  • Ability to stand for extended periods and lift/move heavy objects (e.g., cases of beverages).
  • Flexible schedule including evenings, weekends, and holidays as needed.
This job description outlines the general duties and qualifications expected of a Beverage Lead. Specific responsibilities and requirements may vary depending on the establishment and its operational needs. The role requires a proactive and detail-oriented individual who can contribute to the overall success of the banquet department.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$60k-81k (estimate)

POST DATE

09/10/2024

EXPIRATION DATE

10/15/2024

WEBSITE

hyatt.com

HEADQUARTERS

TULSA, OK

SIZE

>50,000

FOUNDED

1957

TYPE

Public

CEO

BILL RAINWATER

REVENUE

$1B - $3B

INDUSTRY

Accommodations

Related Companies
About Hyatt Regency

Hyatt is an Illinois-based multinational hospitality company that manages and franchises luxury hotels and resorts offering services such as lodging and event management.

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