Senior Account Manager - Philadelphia, USA

About Hybrid:

Hybrid is a high-growth media company with offices in Philadelphia, Bristol (UK), Sydney and Kuala Lumpur. Through our people, processes and global presence, we create more compelling media for brands in education.

• Large clients in exciting markets
• Chance to shape the role to your career aspirations
• Forward thinking and high quality creative output.

The opportunity:

With continued growth in 2024 Hybrid is expanding the account management function to continue our outstanding levels of client service. The Senior Account Manager will lead key relationships, working with our dedicated teams to deliver world class campaigns across paid media (PPC, paid social, display, programmatic).

Responsibilities:

• Leading senior relationships with our key accounts to understand brief requirements and communicate goals internally
• Ability to build a strong rapport with clients through regular communication, in turn providing excellent client service
• Spot opportunities to unlock growth of existing accounts across paid media, turning these ideas into action
• Managing project schedules and reporting on campaign performance
• Working with the wider team on new business pitches and presenting to potential clients to win future accounts
• Inspire, motivate and develop team members to deliver quality campaigns that excite our clients
• Travel to client sites as and when required.

Requirements:

• Agency experience working in a client services role
• Understanding of key paid media channels (PPC, Paid Social, Display etc.) to shape campaign progress and drive results
• Previous experience of the set-up and implementation of paid media campaigns would be helpful, however is not a must in this role
• Understanding of the creative process within an agency would be beneficial
• Highly energetic presence to engage clients and build rapport, whilst galvanizing our team to deliver powerful campaigns
• Enjoy planning, pitching and growing client accounts
• Fantastic attention to detail, organisational skills and a calm presence to deliver under pressure
• Build long term relationships and shape the media and marketing strategy for our global partners
• Work with our ambitious and dedicated paid media specialists on exciting campaigns in education and tech