Job Title: Medical Assistant/Front Desk Receptionist

About Hyde Park Medical Group:
Hyde Park Medical Group is a leading healthcare provider dedicated to offering the highest quality medical care to our community. With a team of highly skilled medical professionals and state-of-the-art facilities, we ensure a compassionate, innovative, and comprehensive approach to healthcare. Join us in our mission to improve lives and foster a healthier tomorrow.

Position Overview:
We are seeking a highly organized, compassionate, and motivated Medical Assistant/Front Desk Receptionist to join our team. This dual-role position plays a critical part in providing administrative support and direct patient care. The ideal candidate will assist in the day-to-day operations of our medical office, ensuring efficient workflow and delivering exceptional patient care and customer service.

Key Responsibilities:

• Greet patients and visitors in a courteous and professional manner.
• Manage patient registration, including verifying insurance details and updating patient records.
• Schedule and confirm patient appointments, procedures, and follow-ups.
• Handle incoming calls and provide information or redirect inquiries as necessary.
• Assist medical staff with patient care, including taking vital signs, preparing examination rooms, and performing basic laboratory tests.
• Maintain a clean, safe, and organized work environment.
• Process billing and handle payment transactions.
• Ensure confidentiality and compliance with healthcare regulations and standards.

Qualifications:

• High school diploma or equivalent; completion of a certified medical assistant program is preferred.
• Proven experience as a medical assistant and/or front desk receptionist in a healthcare setting.
• Excellent communication and interpersonal skills.
• Proficient in medical software and Microsoft Office Suite.
• Knowledge of medical terminology and healthcare procedures.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment and maintain patience and professionalism.
• Empathy and a patient-centric approach to care.
• Current Basic Life Support (BLS) certification is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and dynamic work environment.
• The chance to make a positive impact on patients' lives.

Job Types: Full-time, Part-time

Pay: $15.00 - $21.84 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Clinic
• In-person

Ability to Relocate:

• Antioch, TN: Relocate before starting work (Required)

Work Location: In person