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4 Patient Services Representative Jobs in Everett, PA

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Hyndman Area Health Center
Everett, PA | Full Time
$32k-38k (estimate)
4 Days Ago
UPMC
Everett, PA | Full Time
$82k-109k (estimate)
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UPMC
Everett, PA | Full Time
$82k-109k (estimate)
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UPMC
Everett, PA | Full Time
$33k-40k (estimate)
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Patient Services Representative
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$32k-38k (estimate)
Full Time 4 Days Ago
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Hyndman Area Health Center is Hiring a Patient Services Representative Near Everett, PA

Job Description

Job Description
Hyndman Area Health Center is a Federally Qualified Health Center (FQHC). We are looking for a Patient Services Representative to perform clerical duties at the Reception area.
Special Requirements: Ability to work with health center administration and staff effectively, professionally, and within the bounds of the policies of the health center. Ability to instill a teamwork ethic within the department and with other departments of the health center. Ability to maintain and expedite a smooth flow of patients in and out of the health center. Ability to communicate clearly and respectfully with all patients and health center visitors
EMPLOYEE RESPONSIBILITIES:
  • Maintains appointment schedule for all employed and contracted health center providers for most efficient flow of patient care.
  • Contacts and verifies appointment with patient for the following day.
  • Greets patients and visitors in a courteous manner and triage to appropriate health center personnel at all times.
  • Answers telephone and triage all incoming, outgoing, and inter-office calls in a professional and respectful manner.
  • Telephone encounters documented in patient chart and sent to provider for follow-up.
  • Accurately collects and posts patient payments including past due balances, co-pays, co-insurance amounts or deductible amounts.
  • Requests payment to collect overdue and current balances on accounts, in a respectful manner, at the time of visit. Refers any discrepancies in account balance to the billing department.
  • Communicates with billing department regarding any progress or problems.
  • Enters and updates all patient demographic information, including insurance information, for computer system accurately at each patient visit.
  • Verifies insurance information. Copies insurance card and drivers license, ensuring current copy of insurance is in patient chart.
  • Calculates deposit, maintains and balances cash drawer, and ensures that all monies are accurately accounted for daily.
  • Prints and checks end of day batch proof.
  • Uses appropriate medical record documentation guidelines and techniques at all times.
  • Copies medical record data and forwards to requesting facility or office with verification of written release of records form completed by patient, or if minor, responsible legal party in a timely manner. Submits charges to billing department for processing.
  • Attaches incoming correspondence and forms for disability, workmans compensation and other third party requests, as well as reports from physician referrals, outpatient sources and other related data, to the patient medical record and appropriately distributes to providers.
  • Checks voice messages regularly and responds in a timely manner and fashion.
  • Supports and assists with the Patient Centered Medical Home initiative.
  • Adheres to all health center policies and procedures and complies with personnel, administrative and Board requirements at all times.
  • Performs other duties as delegated and assigned by direct supervisor and/or CEO.
Education & Training:
- High school graduate required.
- Graduate of medical secretarial program or equivalent years of education and experience preferred.
- Medical terminology preferred.
Must be able to cover at Bedford or Hyndman offices in emergencies.

Job Summary

JOB TYPE

Full Time

SALARY

$32k-38k (estimate)

POST DATE

06/25/2024

EXPIRATION DATE

07/12/2024

WEBSITE

hyndmanhealth.org

HEADQUARTERS

HYNDMAN, PA

SIZE

25 - 50

TYPE

Private

CEO

K DOUG MILLER

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

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Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Representatives must use quality customer service techniques to ensure patient needs are met.

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Some patient services representative roles require additional training.

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Step 3: View the best colleges and universities for Patient Services Representative.

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