Event Coordinator

Hyper Kidz- Indoor Playground

We strongly believe in the power of play and its ability to develop and enhance children’s social skills, critical and analytical thinking, problem-solving abilities, fine and gross motor skills, and social etiquette. Hyper Kidz Baltimore is the perfect option to reduce screentime and encourage active and physical play.

Job Description – Event Coordinator/Specialist

(Heavily Weekend-Oriented)

Job Title: Event Coordinator

Reports To: Owners

Objective:

The objective of this position is to supervise the event staff as well as completely oversee events occurring at Hyper Kidz using exceptional organization, extreme diligence, and a precise way of planning. The Event Coordinator will create records and track orders for all events held with Hyper Kidz. The Event Coordinator must be able to maintain accurate records as well as share all their records with management to ensure the events are held to the highest standard.

Job Responsibilities:

• Oversee the Events Department
• Schedule event staff in accordance with the daily, weekly, and monthly events booked at Hyper Kidz
• Monitor and respond to reviews related to parties or events as directed by management
• Promote functional and pleasant relationships with Hyper Kidz vendors. These partnerships are extremely important to the quality and functionality of Hyper Kidz. As the Event Coordinator, you will act as a liaison to each of these vendors, so keeping the relationship professional and functional is extremely important. Any grievances with Hyper Kidz vendors should be brought up to Management immediately.
• Stock party inventory when necessary. When a new party inventory arrives on site, it is the Event Coordinator’s job to ensure that it ends up in the correct place. This ensures all staff can find such items as they are needed.
• Keep records of all party inventory. As inventory arrives at the facility, the Event Coordinator will make sure a record of the new inventory is kept track of. This will ensure all employees will be aware of how many items are on site and allows all employees to make a note of what needs to be ordered for Hyper Kidz. Party inventory is extremely important, as Hyper Kidz specializes in birthday parties.
• Keep records of all events taking place at Hyper Kidz. Hyper Kidz will specialize in many different types of experiences; not only will children and parents have the indoor playground experience, but many parents will choose to have birthday parties for their children at Hyper Kidz. The Event Coordinator will keep track of every event taking place at Hyper Kidz to allow Managers and Owners to better understand the flow of traffic and the number of parties and other events to accurately provide Hyper Kidz with enough employees for the day.

Other Responsibilities:

• Ensure all guests are greeted enthusiastically and all Hyper Kidz associates interact with our guests in a positive and professional manner
• Assist with social media updates and promotions
• Execute marketing and promotional plans effectively and professionally with the Manager’s approval.
• Assist in establishing a strong identity for Hyper Kidz within the community and the industry in which it operates
• Oversee the execution of party reservations and Party Hosts to keep parties running smoothly and on time
• Document all event-related financial reports as required by management
• Assist guests who have questions, concerns, or special needs
• Manually complete reservations as needed using the point-of-sale software
• Answer telephone calls from guests seeking to make reservations or ask questions about events
• Plan and promote employee events or incentives as directed by management
• Must be able to work weekends

Any other appropriate job tasks or duties as required by the General Manager, Assistant Manager, or Owners.

Required Work Education, Experience, and Skills:

• High School Diploma or equivalent
• At least 1-2 years’ experience in a customer service or related position.
• Detail-oriented, good communicator, organized, good work ethic, high standards for self and staff, personable and professional

Job Type: Part-time

Pay Range: From $17 to $19.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Employee discount

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Leadership Experience: 3 years (Preferred)

Ability to Relocate:

• Owings Mills, MD 21117: Relocate before starting work (Required)

Work Location: In person

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Employee discount

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Events management: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Owings Mills, MD 21117 (Preferred)

Ability to Relocate:

• Owings Mills, MD 21117: Relocate before starting work (Required)

Work Location: In person

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 25 – 35 per week

Schedule:

• 4 hour shift
• 8 hour shift

Work Location: In person

Salary : $17 - $19