597 Service Manager (Print) Jobs in Washington, DC
Hyperion-Resources is Hiring a Service Manager (Print) Near Washington, DC
As a Technical Services Manager, you will play a crucial role in overseeing our service operations and ensuring the efficient and effective maintenance of a wide range of equipment, including Wide Format devices. The successful candidate will lead a team of service technicians, driving excellence in customer service, technical expertise, and operational efficiency.
Location: Washington DC Metro Area– Mobile Field Position
Salary: $65,000 - $75,000/year
Responsibilities
- Lead and mentor a team of service technicians, fostering a collaborative, accountable, and continuously improving work environment.
- Conduct regular performance reviews, set clear goals, and provide ongoing training to enhance the team's technical skills.
- Monitor key service performance metrics, analyze trends, and implement process improvements to optimize efficiency.
- Oversee the efficient scheduling and dispatch of service technicians to ensure timely and effective service delivery.
- Collaborate closely with the sales and customer support teams to deliver a seamless customer experience.
- Address customer concerns promptly and proactively work to exceed expectations.
- Perform field service calls as needed to maintain hands-on experience.
- Conduct ride-alongs with field technicians to offer technical assistance and coaching.
- Stay current on industry trends and advancements in printing technologies to ensure the team's preparedness for diverse equipment.
Required Qualifications:
- Proven experience in a management or supervisory role, demonstrating effective leadership and team management skills.
- Strong technical background with expertise in Wide Format equipment, IT or related fields.
- Excellent communication and interpersonal skills.
- Valid Driver’s License.
- Ability to work independently and manage a mobile position efficiently.
Other Qualifications:
- 8-15 years of hands-on experience as a service technician in a relevant field preferred.
- Prior experience as a service manager preferred.
Benefits:
- Management Deferred Compensation Profit Sharing
- Quarterly Performance Bonuses
- Health, Dental, and Vision Insurance
- 401(k) Contributions
- PTO (Paid Time Off) and Sick Leave
- Holiday Leave and Floating Holidays
- Summer Friday Hours
- Company supplied cell phone, laptop, and vehicle
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Washington, DC: Relocate before starting work (Required)
Work Location: On the road
Job Summary
Full Time
Lending & Credit
$130k-166k (estimate)
06/05/2024
10/02/2024
hyperionresources.com
Dallas, TX
<25
Lending & Credit
Related Companies
The job skills required for Service Manager (Print) include Customer Service, Leadership, Scheduling, Customer Support, Team Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager (Print). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager (Print). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager (Print) positions, which can be used as a reference in future career path planning. As a Service Manager (Print), it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager (Print). You can explore the career advancement for a Service Manager (Print) below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
Similar Jobs
Popular Articles
