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Office Assistant/Customer Service Representative
$41k-51k (estimate)
Full Time 7 Days Ago
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I'm So Hollywood is Hiring an Office Assistant/Customer Service Representative Near Maple, MN

Job DescriptionJoin Anne Rothstein & Associates - American Family Insurance is seeking a dedicated Office Assistant/Customer Service Representative to join our team in Maple Plain, MN. At Anne Rothstein & Associates, we pride ourselves on providing top-notch customer service and fostering a positive work environment. While this role is not remote, it offers a unique opportunity to engage with clients face-to-face and build lasting relationships within the community.
As an Office Assistant/Customer Service Representative, you will be the first point of contact for clients, assisting with inquiries, processing policy changes, and handling administrative tasks. Your role is vital in ensuring a seamless customer experience and upholding our commitment to excellence.
If you are a motivated individual with a passion for customer service and a desire to make a difference in the lives of our clients, American Family Insurance is the perfect place for you to grow both personally and professionally. Come join our team today!
BenefitsHourly Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Dental Insurance
Vision Insurance
Life Insurance
Tuition Reimbursement
ResponsibilitiesClient Interaction: Engage with clients in a professional and courteous manner, addressing their inquiries and providing assistance.
Administrative Support: Assist with office tasks such as filing, data entry, and maintaining records.
Customer Service: Ensure exceptional service delivery by listening to customers' needs and offering solutions that meet their requirements.
Policy Assistance: Aid clients in understanding their insurance policies, coverage options, and claims processes.
Team Collaboration: Work collaboratively with colleagues to achieve team goals and uphold the company's standards of service excellence.
RequirementsCustomer Focus: Strong commitment to delivering exceptional customer service and building positive client relationships.
Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain attention to detail in a fast-paced work environment.
Communication Proficiency: Excellent verbal and written communication skills with a professional and friendly demeanor.
Adaptability: Flexibility to handle multiple tasks, adapt to changing priorities, and work effectively under pressure.
Team Player: Collaborative attitude with a willingness to support colleagues and contribute to a cohesive team dynamic.
Tech Proficiency: Basic computer skills and familiarity with office software applications.
Company DescriptionDynamic, accomplished, results-driven servant leaders with extensive experience and expertise in sales strategies, team building and business expansion. We possess a proven track record in effective business planning, processes, profitable business expansion, and the ability to pivot quickly in the ever-changing market. We approach challenges and adversity with solutions, ethics, integrity and accountability. We exercise exceptional communication skills and have the unwavering ability to build strong, long-term relationships.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-51k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

07/13/2024

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