Job Summary

The HR Operations Manager role is a combination of strategy as well as hands on administration and oversight of the HR Operations team. This role is responsible for driving HR excellence and best practices to provide accurate and timely benefits, payroll and HRIS support and solutions that are innovative, efficient, consistent, and compliant, meeting and exceeding the needs of the organization while enhancing the employee experience.

Essential Duties and Responsibilities

• Provide coaching and mentoring to operations team in the areas of payroll, benefits, leave management and compliance
• Provide oversight and ownership to global HR functions
• Establish as the point of contact and maintain relationships with professional employment organizations as needed
• Conduct analysis and provide strategic recommendations on issues and initiatives around compensation and benefits trends to ensure our programs are competitive
• Oversee the administration of the HRIS system and ensure data accuracy and integrity
• Track, analyze, and communicate key success metrics as they relate human resource programs & operations
• Manage vendor relationships with benefits brokers and carriers
• Manage data analytics and reports to support HR strategies and initiatives
• Analyze and improve HR processes, workflows, and system capabilities to support strategic initiatives and business objectives
• Responsible for ensuring compliance with federal, state, and local employment laws and regulations, as well as company policy
• Maintain data privacy and security policies and ensure compliance with relevant regulations

Additional Duties

• Additional duties as assigned

Minimum QualificationsEducation and/or Experience

• Bachelor’s degree (B.A.) or equivalent from a four-year college and at least five years related experience and/or training, or equivalent combination of education and experience
• Experience working in HR with sensitive and confidential information
• Must be knowledgeable about HRIS systems, preferably UKG
• Customer service experience a plus; Ability to show good judgement
• Experience handling confidential and sensitive materials with discretion
• Must be able to handle multiple priorities
• Must be flexible to adapt to changing business needs.

Work Environment 

At the IAPP, we value in-person connections fueled by fun, excellence, and communication. To align with this value, we have a hybrid work environment that allows for two remote days and three days in our Portsmouth, NHoffice.

About the IAPP 

The International Association of Privacy Professionals is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, promote and improve the privacy profession. More information about the IAPP is available at iapp.org. 

What We Offer 

Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package including base salary, bonus and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. Other perks include casual dress, a dog-friendly office, summer hours, and sabbaticals after seven years of service. We work in a “get-stuff-done” culture that values respect, personal and professional growth, and an entrepreneurial attitude. We have been named to Business NH Magazine’s Hall of Fame for “Best Small Companies to Work for in NH.” 

Want to be part of our dynamic and rapidly growing organization? View more information about all of our open positions on our website: iapp.org/careers.