IBU Consulting is Hiring a Cloud Operations xPaaS Near Phoenix, AZ
Role: Cloud Operations xPaaS Engineer Only USC, GC , GC EAD Location- Phoenix AZ Job Description Below
This is individual contributor role and the person is expected to work on Jira story/bug, ITSM incident, change and problem tickets to support the xPaaS infrastructure and expected to adhere the shift pattern (Full night shifts are not expected).
; Focuses on the internal Customer and their applications. Ensures high availability of all environments and the achievement of all Service Level Agreements (SLAs) and Operating Level Agreements (OLAs)
Production support and operations of Infrastructure (Servers, Network, Storage, Security) and Applications (Distributed, Middleware, Caching across all tiers)
All ITIL / ITSM processes including Incident, Problem, Change, Release, Asset, Configuration and Service Level Management
Partners with Cloud engineering teams and technical product managers to support a continuously evolving platform