Language skills needed English People skills Lead for 5-8 team members Soft skills
Experience in running operations with ITIL processes / Project Management -
Excellent Analytical and troubleshooting skill.
Excellent in Verbal, written communication.
Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands.
Experienced in running operations following ITIL processes.
Experienced in writing RFPs solutions and presentations during client visits.
Area of responsibilities Skill Level
Discovery and Design Work Shop
Finalize the Baseline, Architecture, Design and Migration Strategy
Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper or equivalent
Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
Handling Client discussions for due diligence, business information gathering etc.
Site Network Build & Transform
Migration
Support Hyper care and Handover Expert
Writing solutions / estimates for RFPs. Middle Level