About us

We are agile, fast-paced and our goal is to ensure that our discerning clientele have a first-class service experience and are delivered a first-rate audio/video & automation system.

Our work environment includes:

• Growth opportunities
• On-the-job training

**Job Summary:**

We are seeking a skilled IT / Audio/Vide / Automation Field Technician to join our team. The successful candidate will be responsible for installing, configuring, and maintaining audio-visual, automation and network equipment to ensure optimal performance.

**Duties:**

- Install and configure audio-visual and automation equipment such as projectors, sound systems, video screens, motorized window treatments and lighting control systems.

- Troubleshoot software and hardware issues related to all supported systems

- Maintain and repair supoorted equipment as needed

- Communicate with clients to understand their requirements

- Perform cabling and wiring tasks for all systems

- Provide field service support for on-site installations and maintenance

- Utilize hand tools, power tools, and computer hardware for equipment setup and troubleshooting

**Qualifications/Preferred Requirements:**

- Mechanical knowledge for equipment installation and maintenance

- Ability to read schematics for audio-visual systems

- Proficiency in software troubleshooting for audio-visual applications

- Experience in maintaining and repairing audio-visual equipment

- Strong communication skills to telecommunicate effectively with clients

- Knowledge of cabling techniques for audio-visual setups

- Field service experience in the IT, Audio/Video and/or Automation industry

- Equipment Rack building (Virtual / Physical) and equipment preparations

- Proficient in using hand tools, voltmeters, and computer hardware

Service Technician Requirements:

M-F, 9am-5:30pm
Clean professional appearance
Clean NYS Drivers License
1 years of experience in computer networks and systems maintenance.
Excellent written and verbal communication skills.
Good interpersonal skills.
Attention to detail.
Good problem-solving skills.

Helpful, but not required:
Knowledge of Automation Systems such as Control4 or Savant

Alarm installation / programming experience

Fluency in Spanish

This position offers a dynamic work environment where you can apply your technical skills to enhance client experiences. Join our team today and be part of creating exceptional technology solutions for discerning clientele.

Job Type: Full-time

Pay: $51,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• Overtime
• Rotating weekends

Travel requirement:

• Up to 100% travel

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Long Island, NY (Required)

Work Location: On the road