Benefits:

• Casual dress code
• Fun, wellness-focused work environment
• Bonus opportunities
• Complimentary Icebox Membership
• Employee discounts
• Flexible schedule
• Training & development
• Wellness resources

Job Summary
Icebox Cryotherapy Studio is currently seeking a dynamic and experienced Studio Manager for a full-time position at our Dunwoody location. The Studio Manager will be responsible for providing leadership and daily direction to all Wellness Coordinators and team members. This critical position must have a solid understanding of membership sales and operational excellence. The manager is responsible for exemplifying Icebox's customer service philosophy, educating clients on services, and providing an exceptional client experience.
Responsibilities

• Strong work ethic, integrity, and professional demeanor
• Model all studio activities through self-involvement (leading by example)
• Promote the health and wellness benefits that are associated with a healthy lifestyle.
• Properly manage and exceed assigned revenue/ member base goals.
• Maintain accurate sales records and reports.
• Maximize revenue by selling all facets of the business.
• Cultivate a high-energy culture through contests and incentive-based motivation.
• Manage, monitor, develop, and evaluate the performance of staff.
• Manage disciplinary actions involving all Icebox studio employees.
• Create relationships with guests to further personalize their experience.
• Responsible for ensuring that the facility is clean, maintained, and operationally sound.

Qualifications

• 3 years of sales experience required.
• 1 year of management experience is required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination.
• Solid understanding of membership sales and operational excellence.
• Proven sales leadership.
• Ability to work and function in a team environment.
• Keen on driving sales and service excellence.
• Ability to multi-task and manage client and staff concerns in a fast-paced environment.
• Solid verbal and written communication skills.
• Health & Fitness-minded people strongly preferred.
• Associate or bachelors degree.
• Be able to lift 50 lbs.

Company Overview
Icebox Cryotherapy Studios is a fast-growing franchise company revolutionizing cold therapy. Our innovative studios specialize in athletic recovery, pain management, wellness, and skin health. With a sophisticated and sleek brand, our studio environment creates a modern and upscale spa-like experience. We believe in simplicity, offering a minimalistic service menu focused on cutting-edge cold treatments. At Icebox, we pride ourselves on being approachable and inclusive, thereby attracting and catering to a diverse customer base. Icebox is on a mission to create healthier and happier communities, one freeze at a time!