Job Details

Description

REQUIREMENTS AND RESPONSIBILITIES

• Order Entry, including :
• Coding requisitions in preparation for processing order documents
• Generating purchase orders for specific vendors
• Generating pick tickets for The ICEE Company Parts Warehouse
• Transmitting purchase orders to vendors; forwarding pick tickets to the Corporate Parts Warehouse. Includes entering PO numbers and line items on several suppliers’ websites
• Ensuring that emergency orders are submitted in a timely manner and before cut-offs.
• Entering PO and pick ticket information into intra-company programs
• Responding to inquiries about existing orders; occasional expediting tasks
• Fill in for Order Tracker, including status and shipment tracking
• Filing (maintain / update e-files)
• Contacting vendors for parts information and pricing
• As machine and parts knowledge is gained, tasks will include responses to part number inquiries, both via phone and via e-mail
• Miscellaneous order-related data entry, as assigned
• Other tasks may be cross-trained and assigned.

COMPETENCIES

To perform this job successfully, the Order Processing Specialist must be comfortable working with ICEE's in-house Customer Service department system and JD Edwards.

The requirements listed below are representative of the knowledge, skill, and / or ability required.

• Excellent email and written communication skills
• Excellent phone and other verbal communication skills
• Ability to access and maneuver online - multiple Supplier and Carrier websites
• Ability to learn new programs and maneuver in them throughout the day
• Must be organized
• Quick learner with prior basic purchasing skills in previous positions
• Excellent oral, written, and problem-solving communication skills
• Knowledge of JD Edwards
• Demonstrated ability to make quick and accurate decisions when dealing with Customers
• Strong interpersonal skills in order to effectively communicate with Customers, Vendors, Employees, and Upper Management
• The capacity to work under pressure and the adaptability to work in an ever-changing environment

MINIMUM REQUIREMENTS

• High school diploma or equivalent
• Previous expediting or order tracking experience preferably supporting multiple Service Centers
• Capability to type 35 WPM, and the ability to type for up to 90% of a workday
• Background in Beverage or Manufacturing industry is a plus

ICEE is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.

Qualifications

Skills

Preferred

Communication

Novice

Behaviors

Preferred

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well :

Motivations

Education

Preferred

High School / GED or better.

Experience

Preferred

1 year : Order Entry

Order Entry

1 year : JD Edwards 35 WPM

JD Edwards 35 WPM

Licenses & Certifications

Last updated : 2024-06-19