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50% onsite required
USC and GC candidates.
What shift will this person be working? 8:00 pm – 6:00 am Wednesday –Saturday, 6:00 am – 4:00 pm Sunday – Wednesday, 10 am - 8 pm Sunday – Wednesday (initially it will be training Monday-Friday during the day)
- The ####Telecom Operations Center (TOC) is seeking a Network Controller/Engineer who will be responsible for monitoring and taking corrective action on infrastructure within a 24/7/365 NOC environment.
50% onsite and will be long term. (Subjective to change at any time)
- The Tier1 team is responsible for supporting the #### IP network and telecommunications infrastructure nationwide. Expected to be a long term assignment and will extend.
Responsibilities Include:
• Monitoring network and telecommunications infrastructure using CA Spectrum and various other tools.
• Provide tier I and/or tier II network support and escalate as needed
• Assist with managing incidents of all severity
o Severity 2 incidents include an MTTR goal of two hours
o Assist and/or lead outage bridges as needed
• Take inbound support calls from internal campus and field customers as needed
• Create incidents and tasks via ServiceNow; will also work with problem and change requests
• Record detailed and accurate customer and problem information in incidents
Requirements:
• Must be able to work any assigned shift in a 24/7/365 environment including weekends and holidays; must be flexible with changing shifts as needed
• Remedy Incident Management
• Network Engineer job related experience
• Must be proficient typing
• Excellent written and verbal communications skills
• Independent problem solver and strong team player capable of making solid fact-based decisions under pressure
• Strong troubleshooting skill; solid understanding of network fundamentals and concepts
Preferred Experience:
• Cisco CCNA and/or on the job experience managing and supporting Cisco technology
• SDWAN/Big Switch/Silver Peak
• Telecommunications, RF, Microwave, Wi-Fi
• Railroad
• Fast paced environment
• Service Desk
Contractor
Business Services
$94k-112k (estimate)
06/23/2024
07/19/2024
ICONConsultants.com
HOUSTON, TX
500 - 1,000
1998
Private
PAMELA A CHAMBERS O ROURKE
$200M - $500M
Business Services
ICON Information Consultants offers a portfolio of consulting and professional services.
The job skills required for Network Engineer include Cisco, Troubleshooting, Telecommunications, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Engineer positions, which can be used as a reference in future career path planning. As a Network Engineer, it can be promoted into senior positions as a Network Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Engineer. You can explore the career advancement for a Network Engineer below and select your interested title to get hiring information.