At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Sr Manager, Solutions Architect (ICO Operations)The Sr. Manager - Solutions Architect supports internal Operational Teams (being principally RWE/RSH & PCS) in the process of planning and building custom solutions that provide a cohesive and competitive budget in line with the agreed strategy for any given opportunity. The Sr. Manager - Solutions Architect acts as a liaison between proposals, operations, commercial affairs and business development bridging gaps and consolidating the best value-offer & Operational strategy that ICON can present to our clients. The main objective of the Sr. Manager - Solutions Architect through all their interactions and scope of activities is to increase RWE/RSH & PCS “Win Rate” with financially sound and scalable costs and Customer “orientated” solutions / strategies that meet our client needs and sustain ICON’s objectives in revenue and performance growth
Responsibilities

• Participates to the delivery high quality client-focused proposals, budgets and client grids for new business opportunities within given timeframe
• Adhere to the proposal process
• Evaluate and understand client requirements for incoming Request for Proposals (RFPs) and provide operations and proposals teams with an architectural frame for budget design that is competitive and that supports the overall strategy
• Participate in the preparation, review and submission of proposals and budgets for new business opportunities within given timeframe
• Support Operations and Proposal Development Associates throughout the proposal generation process including attending the proposal kick off, clinical strategy and other opportunity specific meetings as required
• Proactively engage the appropriate personnel including Operational teams from all functional areas that contribute to the proposal and Sales throughout the proposal generation process
• Provide consistent support to meet proposal submission timelines
• Attend bid defense preparation meetings and other client meetings as a support role as required
• Contribute to the training of Operational Teams in the use of budgeting tools and materials as a means to facilitate their review and contribution of proposal budget development
• Contribute to the ongoing development of budgeting tools to integrate innovation, efficiency and flexibility as a means to increase the value offer for clients and competitive bidding. Integration of efficiencies and adaptive costing for integrated ICON services.
• Contribute to the development of processes and tools to improve the accuracy and quality of proposals and contracts
• Comply with ICON administrative, training and human resources policies
• Assist with continuous departmental process improvements and participate in special projects periodically assigned, in addition to day-to-day duties
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Works well with other individuals and departments to solve problems.
• Communicates effectively with others at all levels within the organization and with clients/vendors.
• Capable of seeking and implementing standard and alternative solutions to problems.
• Anticipates problems before they occur and seeks solutions (risk mitigation).
• Does not let obstacles prevent completion of assignment, proactively seeks appropriate alternative solutions.
• Demonstrates resourcefulness; promotes the development of new ideas and solutions.
• Demonstrates capability to bring delayed or disrupted projects to successful conclusion.
• Consistently produce high-quality work.
• Ability and willingness to travel at least 10% of the time (international and domestic: fly and drive)
• Bachelor's Degree or equivalent experience required

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.