122 Data Entry / Customer Service Representative Jobs in Miami, FL
Icon V FL is Hiring a Data Entry / Customer Service Representative Near Miami, FL
Location:Miami, FL
About Icon VIcon V – Florida is more than a digital marketing agency; we’re a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journey is marked by innovative solutions, successful campaigns, and satisfied clients.
Icon V is currently seeking a detail-oriented and customer-focused individual to join our team as a Data Entry / Customer Service Representative in Miami, FL. This role requires a combination of data entry skills and exceptional customer service abilities to support our clients and internal teams effectively.
Responsibilities
- Accurately enter customer information, orders, and transactions into the company database.
- Respond promptly and professionally to customer inquiries via phone, email, or chat.
- Provide product and service information to customers, addressing any questions or concerns they may have.
- Process orders, returns, and exchanges according to company policies and procedures.
- Collaborate with other departments, such as sales and logistics, to ensure timely and accurate order fulfillment.
- Maintain customer records and update account information as needed.
- Follow up with customers to ensure satisfaction and resolve any issues or complaints.
- High school diploma or equivalent.
- Strong typing skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with CRM software is a plus.
- Competitive salary
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Professional development opportunities
Job Summary
Full Time
$47k-66k (estimate)
06/08/2024
11/17/2024
The job skills required for Data Entry / Customer Service Representative include Customer Service, Products and Services, Microsoft Office, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Data Entry / Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Data Entry / Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Data Entry / Customer Service Representative positions, which can be used as a reference in future career path planning. As a Data Entry / Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Data Entry / Customer Service Representative. You can explore the career advancement for a Data Entry / Customer Service Representative below and select your interested title to get hiring information.
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