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Business Analyst (HYBRID)
$89k-112k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
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iCore Technologies, LLC is Hiring a Business Analyst (HYBRID) Near Raleigh, NC

Job Details

Position: Business Analyst (HYBRID)
Location: Raleigh, NC 12 Months
Employment type: C2C.
Job ID : 740468
Interview Type: Either Webcam Interview or In Person
Worksite Address: 430 N. Salisbury Street, Raleigh NC

Job Description:

Business Analyst needed to perform analytical analysis including business objectives and process review, function design and testing of assigned special projects. Understands the business functions and system needs of various sections, to develop specifications and business requirements. This work involves establishing and maintaining relationships with state agency stakeholders and project team members, such as: DAC, DPS, SCP, DIT, etc. to optimize and streamline processes. The role requires an understanding of the business functions, technology components and strategic goals of State government.

MAJOR DUTIES AND RESPONSIBILITIES:
Serve as ServiceNow ITSM and process improvements technical point of contact.
Demonstrate proficiency in ServiceNow platform functionalities and capabilities, including ITSM, ITOM, HRSD, and CSM modules.
Display willingness to be adaptable, research independently and consistently process complex information quickly.
Effectively collaborate with stakeholders to gather, analyze, and develop detailed documents to reflect business requirements and process improvement solutions.
Work closely with department subject matter experts (SMEs) by utilizing ITIL, Kaizen and Lean Six Sigma concepts to define, implement and test catalog items to streamline the variety of internal process workflows across DAC, DPS, SCP, etc.
Interface well with DIT, MIS, Institutions, Correction Enterprise, HR, Combined Records, Facility Management, etc. to design and implement process improvement efforts.
Create intricate reports and perform data analysis to assist management with identifying trends, balancing workloads, and improving data integrity.
Assist management with project coordination and act as backup when required.
Display a basic understanding of software development lifecycle (SDLC) and Agile methodologies.
Exhibit knowledge of MS Office, process modeling tools and MS Power Suite (e.g., Power Automate, Canva, Visio, etc).
Additional duties may include, assisting other sections to
Skill Matrix Required:
Skill
Required / Desired
Required Experience
Consultant Experience
Must be a team player and communicate effectively with others both orally and in writing
Required
3 Years
Has both Level-2 IT customer service and technical support skills
Required
3 Years
Listen effectively and gather technical requirement from end users and technical staff
Required
2 Years
Possesses skills to investigate, enter, update, and analyze incident and request tickets for completeness and proper cataloging
Required
2 Years
Skilled at writing and updating user documentation
Required
2 Years
Skilled in updating processes such as the IT Incident Management process and other Information Technology Service Management (ITSM) process
Required
2 Years
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$89k-112k (estimate)

POST DATE

08/02/2023

EXPIRATION DATE

08/18/2024

WEBSITE

icoretek.com

HEADQUARTERS

Urbandale, IA

SIZE

<25

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Business Analyst (HYBRID) include Analysis, Business Requirements, Business Analysis, Use Cases, Team Development, PowerPoint, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Analyst (HYBRID). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Analyst (HYBRID). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Business Analyst (HYBRID) positions, which can be used as a reference in future career path planning. As a Business Analyst (HYBRID), it can be promoted into senior positions as a Business Data Analyst IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Analyst (HYBRID). You can explore the career advancement for a Business Analyst (HYBRID) below and select your interested title to get hiring information.

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If you are interested in becoming a Business Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Business Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Volunteer to perform Business Analyst related tasks.

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Develop Visualizations and Practice Presenting Them.

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Acquire and Leverage on Relevant Skills.

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