35 Customer Service Representative Jobs in Joliet, IL
ID Logistics is Hiring a Customer Service Representative Near Joliet, IL
Description of the Position:
Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills.
Responsibilities:
- Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors.
- Processing billing and invoicing with tight turnaround times and attention to detail.
- Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management.
- Daily effective communication (email, phone, or in-person) with customers and internal team members and management.
- Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
- Follow ID Logistics corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary.
- Observe all company safety rules and assist in enforcement as appropriate.
1st Shift; $20.50 per hour
Requirements
Requirements:
- High School Diploma or GED; or equivalent combination of experience and education; Bachelor's degree in business or similar discipline preferred.
- 3 years verifiable customer service experience
- Strong written and verbal communication skills
- Outstanding computer and data entry skills
- Proficient in Microsoft Office suite
Job Summary
Full Time
$70k-89k (estimate)
06/25/2024
07/10/2024
id-logistics.com
TAMPA, FL
3,000 - 7,500
2001
PAUL DEMIRDJIAN
$50M - $200M
Software & Cloud Computing
Related Companies
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
