Patient Access Specialist at St. Luke's Health System in Ketchum, Idaho, United States Job Description Overview At St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering a St. Luke's hospital or clinic. This important role supportsexceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone). What you can expect from this role: Registration, scheduling, and referral coordination for patients Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates Use a variety of technologies, tools and resources to support departmental workflows Other duties as assigned Minimum Qualifications for this Role: Education: High School Diploma or Equivalent. What's in it for You: At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals. St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law. Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers. Why St. Luke's A strong, talented staff is at the heart of St. Luke's Health System. We are the state's largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We're proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence. St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law. Default: Location : City Hailey Category Admin/Clerical/Customer Support Work Unit Family Medicine Aviation Position Type Full-Time Work Schedule DAY Requisition ID 2024-84738 Default: Location : Location US-ID-Ketchum Work Location : Name 1450 Aviation Dr, Hailey, St. Luke's Clinic Aviation Drive To view full details and how to apply, please login or create a Job Seeker account