Sr. Service Reliability Engineer at Proofpoint in Boise, Idaho, United States Job Description It's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business. The Role As a Senior Service Reliability Engineer at Proofpoint you will develop a deep understanding of the various services and applications that come together to deliver Proofpoint's next generation security products. You will contribute to the architecture to improve scalability, operability, service reliability, capacity, and performance. You will be responsible for provisioning, maintaining, and scaling our production services within server farms across multiple, world-wide data centers as well as AWS. We are looking for passion, curiosity, attention to details, taking pride in one's work, taking ownership, and having ideas and opinions. If you're an enthusiastic team player who cares about the infrastructure, remains calm in crisis, collaborates cross functionally, loves automation, then we want to talk to you. Your day-to-day Build long lasting, effective partnerships across the organization to foster collaboration between Product, Engineering and Operations teams. Manage an international 247, multi-site production infrastructure powering the Proofpoint services, including deployment, maintenance, troubleshooting, performance tuning, and security. Root-cause complex problems and involve multiple stakeholders, network, hardware and software that relate to scaling and performance. Ensure proper monitoring, alerting, capacity planning and reporting in the production environment. Contribute to the evolving design and architecture of reliable and scalable infrastructure. First line of defense during working hours should any alerts or incidents arise. Collaborate with product engineering teams to ensure Operations standards are observed, determine resource impacts for upcoming product deployments, and ensure successful product rollouts. Participate in an on-call rotation and be willing to jump on escalated issues as needed. What you bring to the team Demonstrable skills and 7 years' experience managing, troubleshooting, and tuning Linux systems. A friendly and collaborative demeanor, working well with cross functional teams. Experience automating management of systems and applications using Perl, Python, or Ruby. Experience with industry-standard foundation technologies such as TCP/IP, HTTP, DNS, SMTP, and LDAP. Experience in management of a la To view full details and how to apply, please login or create a Job Seeker account