Entry Level Customer Service Assistant - Join Our Dynamic Team at Ideaboxpro!

Join our dynamic team at Ideaboxpro, where innovation and creativity are at the heart of everything we do. As a leading company in the industry, we are dedicated to providing cutting-edge solutions and fostering an environment where your ideas can flourish. At Ideaboxpro, you'll have the opportunity to work on exciting projects, collaborate with talented professionals, and grow both personally and professionally. If you're passionate about making a difference and eager to be part of a forward-thinking team, Ideaboxpro is the perfect place for you.

Job Type: Full-time, On-site

Salary: $20 to $24 per hour

Job Description: We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our team at our San Antonio, TX office. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist with answering inquiries, resolving issues, and ensuring customer satisfaction. This is an excellent opportunity for someone looking to start their career in customer service with a company that values growth and development.

Responsibilities:

• Handle customer inquiries via phone, email, and in-person with professionalism and courtesy
• Assist customers with product information, order status, and issue resolution
• Maintain accurate customer records and update databases as needed
• Collaborate with other departments to ensure seamless service delivery
• Provide feedback to management on customer issues and trends to improve service
• Support the customer service team with various administrative tasks as required

Qualities We're Looking For:

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• A positive attitude and a genuine desire to help others
• Basic computer skills, including proficiency in Microsoft Office Suite
• Willingness to learn and adapt in a fast-paced environment
• No prior experience required; on-the-job training will be provided

Benefits:

• Competitive hourly wage
• Health, dental, and vision insurance
• Paid time off and holidays
• Opportunities for career growth and advancement
• A supportive and collaborative work environment

If you're ready to embark on a rewarding career and be part of a company that values your contributions, apply today to join Ideaboxpro as an Entry Level Customer Service Assistant!