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Sustaining Engineer II
IDEMIA Virginia, VA
$84k-100k (estimate)
Full Time | Specialty Trade in Construction 3 Weeks Ago
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IDEMIA is Hiring a Sustaining Engineer II Near Virginia, VA

OverviewIDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.
ResponsibilitiesThe Sustaining Engineer researches, develops, and prepares specifications for improvements to existing and/or new products, processes, equipment, and technology. Identifies quality and cost improvement opportunities. Evaluates, develops and verifies product concepts to ensure that products being developed are reliable and conform to specifications.
  • Work customer tickets and resolve them within established SLA’s
  • Handle any and all escalations that come from the helpdesk and triage as necessary
  • Ability to look at current processes and procedures to determine efficiency/viability and make recommendations to support findings
  • Must be able to navigate Linux environment
  • Create/alter SQL scripts to batch edit records as needed
  • Participate in daily SCRUM calls
  • Participate in smoke check rotation that occurs after hours
  • Interface with various departments and groups within IDEMIA
  • Continually strive to learn new skills and adapt to an ever changing environment
Qualifications
  • Ability to work effectively and efficiently in a remote team environment
  • Demonstrated ability to communicate effectively to customers as well as team members
  • Familiarity with SQL, creating/altering/running various scripts as needed
  • Familiarity with Linux commands and navigation
  • BA or equivalent experience
  • At least 2-4 years of relevant experience
  • Experience with SalesForce or Jira a plus

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$84k-100k (estimate)

POST DATE

08/23/2024

EXPIRATION DATE

09/20/2024

WEBSITE

idemia.com

HEADQUARTERS

BILLERICA, MA

SIZE

7,500 - 15,000

FOUNDED

2017

REVENUE

$1B - $3B

INDUSTRY

Specialty Trade in Construction

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About IDEMIA

IDEMIA, the global leader in Augmented Identity, provides a trusted environment enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. Securing our identity has become mission critical in the world we live in today. By standing for Augmented Identity, an identity that ensures privacy and trust and guarantees secure, authenticated and verifiable transactions, we reinvent the way we think, produce, use and protect one of our greatest assets our identity whether for individuals or for objects,... whenever and wherever security matters. We provide Augmented Identity for international clients from Financial, Telecom, Identity, Public Security and IoT sectors. With 15,000 employees around the world, IDEMIA serves clients in 180 countries. More
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