5 Client Support Specialist II Jobs in Alpharetta, GA
IDR, Inc. is Hiring a Client Support Specialist II Near Alpharetta, GA
Position Overview For The Client Support Specialist
- Troubleshoot and resolve technical issues with POS terminals and other systems.
- Provide timely support to end-users via tickets, emails, and calls.
- Perform regular maintenance tasks such as updates and configurations.
- Document support activities for future reference and knowledge sharing.
- Collaborate with IT team to escalate issues and implement improvements.
- Proficiency in help desk support roles, with a minimum of 2 years of experience.
- Experience working with POS terminals or similar point-of-sale systems, with a minimum of 2 years of experience.
- Strong troubleshooting skills to resolve a variety of technical issues efficiently.
- Excellent communication skills to effectively assist end-users and convey technical information.
- Ability to prioritize tasks and manage multiple support requests in a fast-paced environment.
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry-leading organization
- Close-knit and team-oriented culture
- 20 Years of Proven Industry Experience in 4 major markets
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
Job Summary
Full Time
IT Outsourcing & Consulting
$36k-44k (estimate)
06/03/2024
07/26/2024
idr-inc.com
ALPHARETTA, GA
50 - 100
1998
ERIC FRENCH
$10M - $50M
IT Outsourcing & Consulting
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About IDR, Inc.
IDR, Inc. is an award-winning, employee-owned staffing firm with headquarters in Alpharetta, GA and offices in the Nashville, Dallas, Fort Worth, Denver, and Birmingham markets. Founded in 1998, IDR has grown to serve businesses and professionals across industries including IT, healthcare, accounting and finance, government services, call center, and professional services. Recognized for our expertise and the high-touch approach of our Engagement Management Program, IDR continues to build rewarding partnerships with companies and consultants. Our best-in-class service has earned IDR ClearlyRat...eds Best of Staffing Client and Talent awards for eight years, in addition to awards from Staffing Industry Analysts and Best and Brightest Companies to Work For. With our commitment to empowering talent and developing leaders, IDR is your partner for staffing augmentation, contract-to-hire, statement of work, and direct hire services. Were passionate about what we do and how we do it, and we look forward to working with you.
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The job skills required for Client Support Specialist II include Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist II. Select any job title you are interested in and start to search job requirements.
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