IDR is seeking a Credits Revenue Coordinator to join one of our top clients in Federal Way, WA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

Responsibilities:

• Collating backup documents to refund checks, stuffing envelopes, assuring all outgoing mail is picked up or dropped off daily
• Updating Excel spreadsheet with daily batches delivered to Imaging
• Mailing high priority compliance refunds using certified return receipt
• Printing and mailing outgoing correspondence
• Processing and distribution of physical and virtual incoming mail / faxes
• Submitting IT tickets when there are printer issues / SPM issues. Proactively communicating to leadership when these issues arise.
• Review and confirm CAT refund packets for appropriate approval levels (Signature Authority)
• Running refund file for Accounts Payable daily (CAT)
• Re-mailing of returned refund checks when appropriate
• Processing of CAT program load twice daily
• Monitoring of shared email bucket for refund support – providing prompt response when needed

Requirements:

• Intermediate proficiency in computer technology and intermediate experience in Microsoft Office applications including Excel and Outlook- required
• Excellent organization skills and ability to multitask and adhere to sperate SLAs
• Excellent written and verbal communication skills
• Prior in office assistant or management preferred

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25 Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row