This is a hybrid schedule. On site attendance at our Rancho Cucamonga Campus Tuesday-Thursday.

Education & Requirements

• Bachelor's degree from an accredited institution required.
• Three (3) years of relevant experience. In lieu of experience, a Master's degree will be accepted.
• Southern California residency required due to the hybrid schedule which is as follows, Monday and Friday telecommute and Tuesday-Thursday on site in Rancho Cucamonga.

Key Qualifications

• Data analysis, data presentation, spread sheet and database capabilities. Proficiency in Microsoft Excel, Word. Excellent interpersonal/communication skills.
• Strong problem-solving capability. Strong attention to detail. Ability to handle multiple projects.
• Working knowledge of data analysis, study methodology, and preparing professional documents. Basic understanding of statistical methods.
• Extensive knowledge of Microsoft Access, SAS, SQL or other statistical applications are essential.

Major Functions (Duties and Responsibilities)

1. Develops and prepares reports to support IEHP’s clinical and provider units utilizing available analytics and data mining tools, including but not limited to: Microsoft Applications (including MS Access), SAS, SQL, Crystal Reports, system-specific reporting tools (e.g., MedHOK, CRM,) or other related reporting software.

2. Exercises timely and accurate data mining techniques and develops new or modifies existing reports that ensure consistent conclusions to data analysis.

3. Use analytical skills to determine solutions and resolve problems

4. Responsible for evaluating report requests to determine requestor’s needs and objectives, identifying correct methodology for extracting data including data sources and criteria, and ensuring the delivered report is accurate, timely, and formatted appropriately.

5. Responsible for understanding the various data sources available within IEHP for reporting and analysis, as well as a clear understanding of IEHP business operations to be able to appropriately guide the development of quality program activities, including analysis and reporting.

6. Significant participation in analysis, interpretation, and translating of complex health plan data, issues, trends, and relationships into effective strategies and action plans.

7. Responsible for managing assigned projects and effectively communicating with the QS leadership team any project deadlines that may be in jeopardy of being met, well in advance of the due date.

8. Document all analysis / reporting projects following established protocols, ensuring replication of results by an independent reviewer.

9. Demonstrate a commitment to incorporate LEAN principles into daily work.

10. Establish and maintain effective working relationships with others throughout the organization.

Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.