Edmonson Electric, a division of IES Residential, is actively seeking a Service Technician for the Orlando, FL area. The role involves performing hot checks and service calls with a requirement for accurate and efficient troubleshooting.

Responsibilities include:• Responding to homeowner calls promptly.• Completing all tasks at homeowners' residences neatly and professionally.• Addressing any homeowner issues as noted on their work ticket.• Leaving homes free of debris and materials after service.• Managing situations with homeowners and deescalating any dissatisfaction, assuring them of our commitment to excellent service.• Being available for on-call after-hours emergency service on a rotating basis with other technicians.• Carrying out additional duties as needed.

Required Skills/Abilities:• Comprehensive knowledge of electrical trade for all residential electric aspects.• Proficient in reading blueprints and scaling to ensure accurate placement of fixtures, receptacles, and switches.• Exceptional communication skills, including the ability to listen actively and attentiveness.• Customer service-oriented with the ability to address customer complaints effectively.• Strong time management, organizational, multitasking, and detail-oriented skills.• Ability to remain focused on tasks and work well under pressure.

Education and Experience:• Extensive experience in all residential electricity phases.Physical Requirements:• Ability to lift up to 60 pounds occasionally.• Extended periods of standing, kneeling, bending, and climbing ladders.• Capable of pulling wires and cables through conduits.• Able to work in confined spaces.• Proficient with extended use of hand and power tools.• Clean driving record required.

This position directly reports to the Service Manager and indirectly reports to the Director of Construction or Branch Manager

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions: 

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage

Auto and Home Insurance Discount Programs

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The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

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Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

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