5 Customer Account Specialist Jobs in Brunswick, NJ
IFF is Hiring a Customer Account Specialist Near Brunswick, NJ
Key Responsibilities15% - Enter customer orders into SAP, acknowledge and confirm orders back to customer.
25% - Manage all aspects of assigned accounts, clearly communicating with the customer, Sales, and other internal teams.
30% - Track order fulfillment progress, run open order report daily and proactively communicate exceptions to customer and management.
15% - Log customer complaints via QM system, process Credits, Debits and RA’s in Dispute Module in a timely manner.
5% - Maintain all customer related master data.
5% - Provide coverage for co-workers who are out of office.
5% - Prepare forecasts, safety stock and inventory information as needed.
Key Competencies
- Job Knowledge
- Problem Solving
- Teamwork
- Customer Orientation
- Interpersonal Skills/Communication
- Development of Subordinate
- Business Knowledge
MinimumPrevious Customer Service experience. Previous manufacturing operations experience. Strong verbal and written communication, solid problem solving & decision-making skills.
Preferred
- Bachelor’s degree and a strong working knowledge of SAP and MS Office.
- The Customer Service role requires flexibility and adaptability to accommodate the ever-changing industry and customer demands.
Job Summary
Full Time
$59k-76k (estimate)
06/07/2024
07/05/2024
iff.org
DETROIT, MI
100 - 200
1988
NGO/NPO/NFP/Organization/Association
KIRBY BURKHOLDER
$5M - $10M
Related Companies
About IFF
IFF is a provider of real estate services to non-profit organizations and low-income commodities.
The job skills required for Customer Account Specialist include Customer Service, Communication Skills, Written Communication, Problem Solving, Teamwork, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Specialist positions, which can be used as a reference in future career path planning. As a Customer Account Specialist, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Specialist. You can explore the career advancement for a Customer Account Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Specialist job description and responsibilities
Build and develop relationships with customers to ensure continued partnership.
01/18/2022: Phoenix, AZ
Respond to customers with a sense of urgency to provide an excellent customer experience.
01/03/2022: Vincennes, IN
Sometimes referred to as a customer or client account specialist, these sales professionals help to maximize profits by maintaining strong relationships with existing customers and working to land new ones.
01/12/2022: Yakima, WA
Customer relations specialists update customer accounts on the database, recording their transactions accurately, and posting their payments timely.
03/09/2022: Stockton, CA
The duties of an account specialist are to serve customers by completing enrollments and conversion mailings, responding to requests, resolving complaints, and maintaining quality service.
02/06/2022: Great Falls, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Specialist jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
02/11/2022: Chillicothe, OH
Client Account specialists must also set up and create archives for client records.
01/06/2022: Appleton, WI
As such, customer account specialist are expected to provide first-class service to their customers.
01/25/2022: Vincennes, IN
Manage endorsement requests and change requests from customers.
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Ultimately, a top-notch key account specialist should have good numerical skills, pay attention to detail, and possess problem-solving skills.
01/06/2022: New Britain, CT
Step 3: View the best colleges and universities for Customer Account Specialist.
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