IGO Medical Group – OB/GYN Supervisor (Call Center) - Full Time Days with Benefits

IGO Medical Group is currently seeking a working Supervisor to manage our call center. This position reports directly to the COO/CEO. This is a 40 hour per week position (days Monday through Friday) with a competitive benefit package including health insurance, vacation/sick time, employee discounts and a pension plan. The salary offered will be commensurate with education and experience.

Located in the Golden Triangle area, IGO Medical Group has been providing comprehensive women’s healthcare in a comfortable and convenient private practice setting since 1979. Infertility, gynecology, obstetrical and menopausal care services are provided by twelve physicians and their staff of over 45 employees. Visit our website at www.igomed.com to learn more about our practice.

Position Overview: Provide administrative and supervisory functions for busy OB/GYN call center.

Education and experience: High school diploma required. Bachelors degree preferred. Must have a minimum of five years supervisory/ medical office/call center experience including at least five years of OB/GYN experience. Must have electronic health records experience, Epic preferred. Bilingual English/Spanish is a plus.

Specific Responsibilities:

• Medical Assistant (not required)
• Answering Incoming Calls
• Patient Registration
• Insurance Knowledge
• Appointment Scheduling
• Documenting appropriate telephone messages
• PPO/Medicare insurance knowledge a must
• Experience with insurance verification and eligibility
• Procedure Scheduling Experience is a plus
• Ability to deliver exceptional care to our patients
• Must provide a high level of customer service which exceeds IGOs Patient Care Standards
• Participation in office and leadership meetings is required.
• Other duties as assigned by the COO/CEO.

Interested candidates should submit an application using the apply button!

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Profit sharing
• Retirement plan
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work setting:

• Call center
• Clinic
• In-person
• Office
• Outpatient
• Private practice

Experience:

• EMR systems: 3 years (Required)
• Epic EMR system: 3 years (Required)
• Ob/Gyn/Call Center: 3 years (Required)

Work Location: In person