Responsibilities

• Service, troubleshoot, and repair IGT electronic gaming machines and related equipment.
• Assist technical teams with field installations, removals, conversions, maintenance, and game preparations.
• Resolve technical issues, perform program upgrades, and conduct setup downloads.
• Conduct comprehensive input and output tests for troubleshooting in different gaming environments.
• Configure game options and test various devices across locations.
• Verify pay tables, reel strips, and bonus awards in diverse gaming environments.
• Install, repair, and maintain data lines, fiber optics, and telephone lines.
• Test programs using various verification devices.
• Support local projects, including new casino openings and expansions.
• Document repairs, maintenance, machine preparations, power analysis, and pre-site work in various locations.
• Adhere to documentation, policies, and procedures while working independently.
• Maintain precise inventory records of issued parts for deployments.
• Effectively delegate tasks to peer staff on system projects.
• Share expertise with internal and external stakeholders on new products for local markets.
• Educate local customers on basic game functionality.

Requirements

Education :

• High School diploma or equivalent required.
• Technical or I.T. related training or education is a plus.

Experience :

• Electronics, repair, field, or related industry experience.
• Slots and gaming technical experience.

Skills :

• Must be computer literate and have documented technical experience.
• Knowledge and understanding of AC / DC fundamentals.
• Ability, flexibility, and willingness to work varied shifts, overtime, and travel to client sites as needed.
• Must be able to lift 50 pounds and have ability to work actively for entirety of shift.
• Ability to read and follow policies, procedures, and safety guidelines.
• Must be able to adapt to various jurisdictions and interface with compliance officers.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

LI-CK1

Last updated : 2024-06-21