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POSITION DESCRIPTION :
This position is responsible for overseeing specified areas of the office in collaboration with the Practice Manager. Primary responsibilities include ensuring patients receive friendly, efficient service and maintaining efficient flow of the overall office, working with other supervisors to achieve operational goals as defined by the practice leadership.
This position may supervise Medical Reception, Medical Records and may include Clinical Staff, ensuring an effective team environment.
This position typically works in an environment where a Practice Manager oversees multiple office locations.
ESSENTIAL JOB FUNCTIONS :
Supervises day-to-day operations of assigned areas to ensure efficient, fiscally responsible and customer-responsive procedures and operations.
Is approachable and welcomes opportunity to provide feedback to staff and problem resolution to patients.
develop clinical protocols as needed to ensure compliance with federal regulations.
Maintains regular schedules for the reception and medical records staff; updates employee schedules and PTO in IHA's electronic timekeeping system;
in conjunction with the Practice Manager approves or declines reception and medical records PTO requests.
documents employee interactions and resolves patient and staff issues.
Completes patient encounter forms and collects payments and may posts charges to billing system. Retrieves and files EMR / paper charts and miscellaneous reports.
ORGANIZATIONAL EXPECTATIONS :
Embraces new ideas and respects cultural differences.
MEASURED BY :
Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.
ESSENTIAL QUALIFICATIONS :
EDUCATION : Associate's degree; High School graduate or equivalent with applicable college coursework or seminars in management and supervision.
Prefer Associate's or Bachelor's degree in relevant field (Management, Healthcare Administration, etc.)
CREDENTIALS / LICENSURE : None
MINIMUM EXPERIENCE : Minimum of 5 years' experience working in a Medical Office, with Reception or Cross-Trained Medical Assisting duties required.
Prior supervisory experience strongly preferred.
POSITION REQUIREMENTS (ABILITIES & SKILLS) :
Ability to use other software as required while performing the essential functions of the job.
MINIMUM PHYSICAL EXPECTATIONS :
MINIMUM ENVIRONMENTAL EXPECTATIONS :
This job operates in a medical facility and requires regular walking to various locations around the hospital / clinic. Employees will be working where there is patient care equipment.
Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases is possible.
This position requires significant interaction with people (many of whom are scared, hurt and / or ill) which can be stressful and result in competing priorities.
Last updated : 2024-06-25
Full Time
Ambulatory Healthcare Services
$45k-56k (estimate)
06/27/2024
09/24/2024
ihacares.com
YPSILANTI, MI
200 - 500
1994
CYNTHIA A ELLIOTT
<$5M
Ambulatory Healthcare Services
Established in 1994, IHA is one of the largest multi-specialty medical groups in Michigan delivering more than one million patient visits each year, practicing based on the guiding principle: our family caring for yours. Lead by physicians, IHA is committed to providing the best care with the best outcomes for every patient and an exceptional work experience for every provider and employee. Recognized as Metro Detroits Top Physician Group by Consumer Reports magazine, IHA offers patients from infancy through senior years, access to convenient, quality health care with extended office hours and... urgent care services, online patient diagnosis, treatment and appointment access tools. IHA is based in Ann Arbor and employs more than 3,000 staff, including more than 700 providers consisting of physicians, nurse practitioners, physician assistants, care managers and midwives in more than 150 practice locations across Southeast Michigan. IHA is a wholly-owned subsidiary of Saint Joseph Mercy Health System and a member of Trinity Health. To learn more about IHA, visit ihacares.com
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The job skills required for Office coordinator include Scheduling, Time Management, Problem Solving, Billing, Leadership, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Office coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office coordinator positions, which can be used as a reference in future career path planning. As an Office coordinator, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office coordinator. You can explore the career advancement for an Office coordinator below and select your interested title to get hiring information.
If you are interested in becoming an Office Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Office Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Coordinator jobs
When office coordinators accept roles with new employers, they usually receive more training.
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Extremely possess the good listening ability.
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Always Be Available as a Mentor.
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Step 3: View the best colleges and universities for Office Coordinator.