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Job Summary:
The Warehouse Operations Manager is responsible for the overall safety, security and operational performance of P Distribution Center. This position generates significant impact through the strategic and tactical direction of B2C fulfillment centerby doing the following duties.
Job Expectations:
Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations
Develop strategic plans to enable management to drive for results to meet goals
Hold management staff accountable for daily and weekly operational plans
Assess team member strengths and opportunities and develop and implement appropriate actions to develop and build talent bench and/or address performance issues
Develop and directs the management of the company’s Fulfillment/Distribution Center that will ensure fast order processing, accurate inventory control, proper and timely receipt/stocking of goods, cost-efficient shipping direct to customers and effective processing of returns
Monitor and maintain a safe and sanitary work environment. Ensure compliance with all government regulations
Interact regularly with the executive team and individual department heads to ensure that the company’s operational priorities are aligned with total company direction
Maintain adequate staffing levels to ensure all departments across multiple shifts are fully staffed for order processing
Maintain appropriate balance between inbound/outbound operation ensuring order completion
Continually investigates and introduces process improvement measures
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Ability to make administrative and procedural decisions and judgments
Ability to foster a cooperative work environment
Ability to plan, develop and coordinate multiple projects
Skill in budget preparation and fiscal management
Conflict resolution and/or mediation skills
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
Equipment Knowledge:
Knowledge of Microsoft Office: Word and Excel
Experience Requirements:
Generally requires a minimum of seven (7) years of supervisory experience within a multi-shift distribution center. E-Commerce experience highly desirable.
Education Requirements:
Bachelor Degree in Business Management or related field preferred, or a combination of education and equivalent work experience.
Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day. The Team Member may occasionally lift or move materials and products up to 60 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The noise in the work environment is usually moderate. Other factors are:
Hectic, fast-paced with multi-level distractions
Company uniforms, closed-toed shoes, casual work environment
Warehouse environment, may be required to wear safety equipment
Ability to work extended hours as required
Full Time
Retail
$92k-120k (estimate)
07/27/2024
09/05/2024
iherb.com
PERRIS, CA
1,000 - 3,000
1996
REZA FARAEE
$1B - $3B
Retail
About iHerb iHerb is a leading global e-commerce retailer with an emphasis on providing an exceptional selection of nutritional and wellness products for the past 25 years. With over 30,000 products shipped to over 180 countries, we provide the best overall value for natural products through an innovative and efficient supply chain process. Our teams have a strong sense of commitment and pride in their work, which has allowed us to grow, even during the recent pandemic. At iHerb, our purpose is to empower people to enhance their health, happiness, and well-being that starts with valuing our t...eam members by providing a positive work environment with competitive benefits. Our five shared values unite our team members across the globe and provide a stable foundation. These values speak to who we are, the culture were building, and how every single team member contributes to our larger company vision. iHerb's Shared Values Focus on the Customer Empower Our People Be Entrepreneurial & Pivot Quickly Embrace Diversity & Inclusion Strive for Simplicity Our Vision & Mission To offer our Customer's best selection of available natural products, at the best possible value, delivered with the most convenient experience. Purpose: We empower people to enhance their health, happiness and well-being.
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